Tiktok Commerce Anti-fraud Risk Operation Specialist
Há 3 dias
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
The Governance and Experience team is a global team responsible for ensuring that our platform provides a safe, welcoming, and enjoyable experience for our Merchants, Creators and our community. We value user satisfaction and work on policies, rules and systems to ensure quality.
As an Anti-fraud Investigation Specialist, you will be responsible for monitoring anomalies, and responding to escalations and appeals. You will also perform root cause analysis to determine gaps in product and processes. Subsequently, to also collaborate on workflow optimization to resolve pain points.
- Actively investigate and analyse patterns of fraudulent transactions and abusive conduct in a timely manner to protect the integrity of the platform
- Identify patterns of abuse, and perform root cause analysis to determine the specific methods and motive of exploitation
- Providing investigation insights to customer facing teams, and support de-escalation of customer feedback
- Respond to requests from law enforcement and regulatory agencies, and collate necessary information for submission
- Responsible to triage, manage, and escalate any fraud incidents
- Perform other ad-hoc tasks related to fraud operations
**Qualifications**:
- Minimum of 2 years professional experience in operation and investigation related to fraud, abuse, or cybercrime.
- Detail-oriented and highly analytical, with an ability to understand complex relationships among large datasets
- Strong ability to gather information from various sources to substantiate investigation hypotheses;
- Work well under pressure, and can prioritize high impact escalations
- A local language with fluency in English as a must
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
-
Sao Paulo, Brasil TikTok Tempo inteiroResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...
-
Tiktok Commerce Anti-fraud Data Analyst
Há 5 dias
Sao Paulo, Brasil TikTok Tempo inteiroResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...
-
Data Analyst, Tiktok Commerce
Há 7 dias
Sao Paulo, Brasil TikTok Tempo inteiroResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...
-
Global E-commerce- Tiktok Shop
Há 5 dias
Sao Paulo, Brasil TikTok Tempo inteiroResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and...
-
Anti-Fraud Specialist
1 semana atrás
São Paulo, Brasil StoneX Tempo inteiroOverview Conectando clientes aos mercados – e talentos às oportunidades Com 4.300 funcionários e mais de 400.000 clientes de varejo e institucionais em mais de 80 escritórios espalhados pelos cinco continentes, somos um fornecedor listado na Fortune 100 e listado na Nasdaq, conectando clientes aos mercados globais – com foco em inovação, conexão...
-
Anti-fraud Specialist
2 semanas atrás
São Paulo, Brasil StoneX Group Tempo inteiroOverview: **Conectando clientes aos mercados - e talentos às oportunidades** Com 4.300 funcionários e mais de 400.000 clientes de varejo e institucionais em mais de 80 escritórios espalhados pelos cinco continentes, somos um fornecedor listado na Fortune 100 e listado na Nasdaq, conectando clientes aos mercados globais - com foco em inovação, conexão...
-
Tiktok Commerce
Há 3 dias
Sao Paulo, Brasil TikTok Tempo inteiroResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and...
-
Tiktok Commerce
Há 5 dias
Sao Paulo, Brasil TikTok Tempo inteiroResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, London, Paris, Berlin, Dubai, Mumbai, São Paulo, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent,...
-
Sao Paulo, Brasil TikTok Tempo inteiroResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and...
-
Sao Paulo, Brasil TikTok Tempo inteiroResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and...
