Network Operations Analyst

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Network Operations Analyst (Hybrid SP/RJ)

**Job Description**:
**Job Summary**: The Senior Infrastructure Network Analyst plays a pivotal role in supporting and enhancing the technology infrastructure network of the organization. This individual is responsible for ensuring the network's efficient, secure, and reliable operation and contributes to the development and improvement of the network infrastructure.

**What You'll Be Doing**:

- **Managing and Maintaining Infrastructure**: You will oversee the company's network infrastructure, including the operation of switches, routers, firewalls, load balancers, and other essential network devices.
- ** Network Architecture**: Implementing and maintaining scalable and secure network architectures will be a key part of your role.
- ** Proactive Monitoring**: Conducting proactive network monitoring to identify and remedy any performance, security, or availability concerns is crucial.
- ** Collaboration**: You will work closely with both internal teams and external clients to plan and execute updates and enhancements to the network infrastructure.
- ** Security Policies**: Configuring and upholding network security measures, such as firewalls, VPNs, and intrusion detection systems, will be part of your responsibilities.
- ** Senior-Level Support**: Providing advanced technical support to tackle complex network issues and devising long-term solutions will be expected.
- ** Documentation**: You will be responsible for accurately documenting network configurations, operational procedures, and security policies.
- ** Mentorship**: Offering guidance and technical support to junior network team members will also be part of your role.

**What We'll Expect From You**:

- **Qualifications**: A Bachelor's degree in Computer Science, Network Engineering, or a related field is required. Holding relevant certifications like CCNP, CCIE, or their equivalents is highly desirable.
- ** Availability**: You must be available to work from 6 AM to 12 PM, Monday to Saturday, including on-call shifts on Saturdays from 12 AM to 12 PM.
- ** Expertise**: Demonstrated expertise in managing and maintaining complex corporate networks is essential.
- ** Technical Knowledge**: A deep understanding of network technologies such as TCP/IP, VLANs, VPNs, routing (OSPF, BGP), switching, firewalls, and network security is critical.
- ** Experience**: Experience in administering next-generation firewalls, especially Fortinet, Palo Alto, and Cisco ASA, is required.
- ** Analytical Skills**: Strong analytical and problem-solving abilities, with a knack for diagnosing and resolving network issues efficiently.
- ** Communication Skills**: Excellent verbal and written communication skills, capable of effectively interacting with both technical and non-technical team members and stakeholders.
- ** Teamwork and Independence**: Ability to work both independently and as part of a team, manage multiple tasks simultaneously, and meet tight deadlines.
- ** On-Call Availability**: Must be willing to participate in on-call shifts and respond to network incidents outside of regular business hours as needed.
- ** Language**: Proficiency in English is mandatory.

**Why Equinix**

Equinix is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.