Head of Broking

As the Head of Broking and Broking Strategy for H&B LATAM, you will be responsible for driving the overall broking strategy and carrier management strategy. You will report to the Head of H&B LATAM and the Global Head of H&B Broking and Broking Strategy. You will be responsible for the following:

- Establishing and executing the H&B carrier management strategy across LatAm
- Working with Operations and Technology you will support and lead the teams in efforts to modernize the placement and renewal processes across LatAm and establishing a prioritization process to address the largest markets initially
- Working with the insurance carriers and local teams to establish a value proposition for the carriers that will increase WTW’s MDI revenue
- Working with the insurance carriers to find more efficient ways of partnering together, including areas such as data ingestion and direct connectivity
- Management of the LatAm Market Derived Income (MDI) including increasing this revenue year over year
- Identify opportunities to drive more value to the insurance carriers such as data analytics that will increase revenue to WTW
- Overseeing implementation of the standard operating model for placement and renewal work, maximizing the use of the Global Benefits Shared Service Centers, automating the process, and reorganizing teams to establish dedicated placement teams where applicable
- Member of the H&B LatAm Leadership Team: Working with the region leaders to execute H&B’s business plan, with a focus on H&B priorities and initiatives, as well as cross-LOB perspectives.
- Oversee all vendor relationships and source relationships in the market for H&B, ensuring terms, conditions and financial arrangements maximize value to H&B
- Representing H&B in the Broking and Broking Strategy community coordinating with the Risk and Broking segment to collaborate on common goals

**Key Features**

**Excellence**
- Manage the overall placement strategy ensuring that WTW is performing according to our Excellence standards

**People**
- Display strong leadership and people management skills
- Work in a collaborative manner demonstrating the Willis Towers Watson values

**Clients**
- Manage the WTW H&B Carrier Management strategy in collaboration with Global Head of Broking and Broking Strategy
- Directly manage the carrier relationship of top 10 to 15 carriers across the region
- Identify ways to leverage effective carrier relationships by maximizing the potential of the WTW H&B portfolio of business. Develop opportunities to grow and increase pipelines for current and future business opportunities
- Demonstrate a strong commercial ability to leverage from deep knowledge of the employee benefits market
- Connect across all areas of H&B to identify opportunities for maximizing external relationships to bring value to our clients

**Financial**
- Manage the LatAm H&B Market Derived Income revenue with year over year growth expectations to be established annually
- Work with teams to define appropriate delivery models in order to implement efficient and effective placement protocols
- Work closely with the LatAm H&B leadership team along with counterparts in the Risk and Broking segment to drive growth and profitability

**The Requirements**
- Strong understanding of the placement/broking process - familiarity with marketing, placement and related processes is critical
- Ability to evaluate and identify areas for process improvement, make recommendations on template development, evaluate performance against established metrics
- Oversee key relationships and steer operations of the placement process
- Extensive experience directing and managing carrier partnership initiatives across multiple internal functions
- Demonstrated ability to partner and collaborate with colleagues at various levels
- Ability to travel as needed (up to 50%)
- Influence and direct stakeholders internally and externally
- Bachelor’s Degree strongly preferred; in lieu of degree, significant experience in placement/broking operations will be considered

Equal Opportunity Employer