Technical Account Manager

Há 4 dias


Espírito Santo, Brasil Amazon Spain Services, S.L.U. Tempo inteiro

Couple of years of SPS contact handling experience - Fluency in language: English and one of the following languages: Spanish, Italian, German, French, Mandarin - Demonstrated success exceeding goals - Proven record of solving complex issues: identifying the scope of issue, defining alternative paths to solve, making strong data-based decisions, delivering results - Sound business judgment, proven ability to influence others, and very detail oriented - Ability to prioritize and manage multiple responsibilities - Strong analytical skills including Microsoft Excel - Ability to constructively advocate on behalf of the customer
- BA/BS degree or equivalent experience including some experience in process improvement such as KTR role
- Ability to work with legal, product, and internal business owners to reach mutually beneficial agreements
- Experience in Program and/or Project Management



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