Collection Analyst

Há 4 dias

Barueri, Brasil Toshiba Global Commerce Solutions, Inc. Tempo inteiro

**The company.**

Toshiba is a provider of technology services for retail businesses to create high-quality digital platforms and products that accelerate time to market. Our diverse and adaptable teams provide the right mix of solutions and methodologies to deliver results as we collaborate with our clients' teams to foster innovation through continuous learning.

**Our people.**

At Toshiba, all team members are empowered to take responsibility and develop innovative solutions to our customers' most challenging problems. To retain and develop top talent, we foster a work environment that celebrates creativity, encourages skill development, and enables multidisciplinary collaboration.

**What will you bring to the team.**

**What will you be doing**:

- Responsible for managing all collections for assigned portfolio of customers. Identify drivers contributing to delinquency and provide resolution to facilitate payment.
- Upload invoices timely into vendor portals for timely payment. Generate and send invoice copies and customer statements as needed.
- Reconcile past due balances, and work closely with billing, operations, sales, and customers to ensure all disputes, payment discrepancies, and past due AR balances are resolved and paid timely.
- Establish and maintain effective, cooperative, and collaborative working relationships with colleagues, customers, and cross-functional teams.
- Support other management directives as prescribed.

**Naturally to be successful in this role, you must have and know of**:

- Bachelor’s degree in Business Administration, Finance, Accounting, or +3 years’ equivalent experience.
- Experience in handling collections, billing procedures and invoicing requirements.
- Ability to analyze and document cross-functional processes.
- Ability to build and foster strong working relationships with customers and internal departments.
- Excellent organizational, verbal, and written communication skills in **English** and **Portuguese**.
- Effective time management skills with ability to plan, prioritize and organize to reach department objectives and meet monthly cash goals.
- Experience using Excel and Word.
- Able to work in a fast-paced environment.

**Preferred skills**:

- Experience using Oracle or similar ERP system.
- Experience with Mastersaf.

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