Digital Technology Specialists-app Innovation

**Digital Technology Specialists-App Innovation**:
São Paulo, Brazil

Date posted

**May 06, 2025**
- Job number

**1821962**
- Work site

**Up to 50% work from home**
- Travel

**0-25**%**
- Role type

**Individual Contributor**
- Profession

**Digital Sales and Solutions**
- Discipline

**Digital Technology Specialists**
- Employment type

**Full-Time**

**Overview**:

- In the Small, Medium Enterprise & Channel (SME&C) organization, we have set out to empower our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. As part of the Americas SME&C Corporate team, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also be able to work cross-collaboratively while living our shared SME&C Corporate priorities: Diversity and Inclusivity, Well-being, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SME&C Corporate organization and the value we deliver to our customers, partners, and one another, every day.

This opportunity will allow you to accelerate your career growth, honing your solution sales and collaboration skills, and deepening your cloud expertise. This role is flexible in that you can work up to 50% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Qualifications**:
**Required/minimum qualifications**
- Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 2+ years technical pre-sales or technical consulting experience OR equivalent experience.
- 2+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
- Expertise in cloud-native architecture, including microservices, containers, APIs, and serverless solutions.
- Proficiency in software development with languages such as.Net, Java, Python, or others.
- Experience with CI/CD and DevOps integration solutions such as Azure DevOps, GitHub, or Git.
- Experience in AI development and integration, including vision, text, and language models.
- Familiarity with integration services like API gateways (API Management, Apigee, MuleSoft, Kafka) and event handling.
- Knowledge of GitHub and DevOps automation.
- Advanced English level.
- Demonstrated experience selling complex, cloud-based solutions to Enterprise customers.
- Demonstrated experience in building strong partnerships and trust with clients at C-level.

**Additional or preferred qualifications**
- Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND+ years technical pre-sales or technical consulting experience OR equivalent experience.
- Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Office 365, Power BI, Azure Architect and Development exams, Cloud Platform Technologies, Information Security, Architecture).

**Responsibilities**:
**Build Strategy**
- Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, and resources (e.g., unified action tracker [UAT], technical feedback platform) across communities so they can be added and prioritized.
- Provides recommendations based on Microsoft capability to contribute to strategy development.
- Collaborates with team members to monitor and analyze customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes. Identifies opportunities to promote usage.
- Works with account teams to help shape customer win strategy and tailor unique Microsoft value messaging to audience.
- Shares competitive insights from customer sessions with colleagues and escalates/resolves customer compete situations to influence compete strategies.

**Scale Customer Engagements**
- Assists in customer engagements through adherence of standards and best practices (e.g., managed service provider [MSP], managed certified professional [MCP]) in pre-sales activities. Utilizes common sales and delivery methodology for the Microsoft sales organization to help engage customers in new opportunities. Actively seeks feedback on customer impact to increase capabilities.
- Engages with and reaches out to customer technical and business decision makers proactively and independently.
- Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale.
- Engages other internal res