Customer Care Intern

1 semana atrás

Sao Paulo, Brasil Hottinger, Bruel & Kjaer Tempo inteiro

This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.

At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity - it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises - to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.

Customer Care Intern - Sales

The role

As a Customer Care Intern you will be the first point of contact for our customers (mainly from North America). Your goal will be to qualify, register, manage or assign enquiries to the relevant departments in the organization. Your main task is to provide support both internally and externally, to ensure customer satisfaction.

The role is based in São Paulo, Brazil (home office) and you will be part of dynamic team that is linked to a larger global group and will interact with customers from various industries and geographical regions as well as with our factories in Denmark, Germany and the UK.

Primary responsibilities

As Customer Care Agent you will be responsible mainly for North American customers:

- Issue simple quoations according to Sales Engineers instructions
- Onboard and maintain internal and external customer accounts
- Supplying customers with information
- Check and direct Leads with the Sales CRM systems
- Informing customers of pricing
- Following up on quotes
- Pro-active phone calls to promote our services and increase customer satisfaction
- Supporting and collaborating with other departments and worldwide locations to ensure deadlines are met
- Handling general administrative tasks and efficiency assistance activities
- Other miscellaneous tasks as business requires

Professional qualifications and personal skills
- Experience from a sales or service function where customer satisfaction has been paramount
- Excellent communication skills in English and Portuguese.
- Computer knowledge (Microsoft® Office)
- CRM and ERP experience is a plus
- Strong team and interpersonal skills
- Task-oriented, self-motivated and flexible
- Driven by customer satisfaction
- An energetic personality and the ability to multi-task and handle stressful situations

We offer

The job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test and measurement industry. You will be a strong contributor who collaborates closely with colleagues from various business functions all over the world.

Freedom with responsibility is the framework for HBK’s employees. This allows for a good balance between work and family life and for constant development of professional and personal skills in an international and enjoyable working environment.

  • Customer Care Agent

    Há 3 dias

    Sao Paulo, Brasil Brüel & Kjær Tempo inteiro

    - Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple...

  • Customer Care Intern

    Há 3 dias

    Sao Paulo, Brasil Brüel & Kjær Tempo inteiro

    This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up...

  • Customer Care Intern

    1 semana atrás

    São Paulo, Brasil Hottinger, Bruel & Kjaer Tempo inteiro

    This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up...

  • Customer Care Agent

    1 dia atrás

    Sao Paulo, Brasil Hottinger, Bruel & Kjaer Tempo inteiro

    This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up...

  • Customer Care Analyst

    Há 3 dias

    Sao Paulo, Brasil Swile Tempo inteiro

    **Sobre nós ✨** A **Swile** é a scaleup pioneira de benefícios flexíveis no Brasil e na França. A nossa missão é ajudar a oferecer um melhor ambiente de trabalho para os seus colaboradores através dos benefícios flexíveis que entregamos por meio de uma tecnologia de ponta. Fundada em 2016 e reconhecida como uma das melhores empresas para...

  • Customer Care Agent

    Há 3 dias

    Sao Paulo, Brasil Brüel & Kjær Tempo inteiro

    This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions. At HBK, we live up...

  • Assistente de Customer Care

    1 dia atrás

    Sao Paulo, Brasil DSM Tempo inteiro

    **DSM - Bright Science. Brighter Living.** **Assistente de Customer Care (São Paulo/SP)** **O Desafio** - Como Assistente de Customer Care baseado em São Paulo/SP, você será responsável por tratar as demandas dos clientes, acompanhando a resolução de problemas e devidas tratativas com os departamentos responsáveis. **A Posição** As principais...

  • Analista de Customer Care

    Há 3 dias

    Sao Paulo, Brasil OEmprego Tempo inteiro

    Inclusão de pedidos em sistema SAP e em ERP próprio, faturamento, acompanhamento do pedido end to end (entrada, saída, entrega) resoluções de problemas, contato com clientes internos e externos, devolução de pedido, logística, gestão de carteira de clientes, tratamento de pedidos, devolutivas referentes a problemas apresentados, acompanhamento até...

  • Analista de Customer Care Junior

    2 semanas atrás

    Sao Paulo, Brasil Swile Tempo inteiro

    **Sobre nós ✨** A **Swile Brasil** é a startup pioneira de benefícios flexíveis no Brasil e na França! A nossa missão é ajudar a oferecer um melhor ambiente de trabalho para os seus colaboradores através dos benefícios flexíveis que entregamos por meio de uma tecnologia de ponta. Fundada em 2016 e reconhecida como uma das melhores empresas para...

  • Estágio de Customer Care

    2 semanas atrás

    Sao Paulo, Brasil Ws Audiology Soluções Auditivas Ltda Tempo inteiro

    Buscamos um estagiário para atuar no nosso setor de Customer Care, onde irá passar pelo setor mais importante da empresa, e terá como responsabilidade de atender nossos clientes. Se você se identificou com a vaga, venha fazer parte do nosso time: **Descrição das atividades**: - Registrar, acompanhar e encerrar das reclamações (consumidos finais); -...