Customer Care Agent
3 semanas atrás
Customer Care Agent - Intern Brazil
The role:
We are currently looking for an intern to work within our Spectris Brazil - Hottinger Bruel & Kjaer, Inc. The role is based in Brazil, and you will be part of dynamic team of five people that is linked to a larger global group. This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry.
Primary responsibilities
As a Customer Care Intern you will be responsible for:
- Answer the telephone and redirect phone calls with the organization
- Check and direct Leads with the Sales CRM system
- Issue simple quoations according to Sales Engineers instructions
- Sending order confirmations to the customers
- Order Processing
- Manage Orders in portals
- Onboard and maintain internal and external customer accounts
- Professional qualifications and personal skills
- Strong communication skills in English - oral and written.
- Strong team and interpersonal skills
- Task-oriented, self-motivated, enthusiastic and flexible
- Strong attention to detail a must
**Benefits**:
- Life Insurance
- Meal ticket
- Bus Ticket
LI-LM1
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