Vendor Management Lead, Small Business Group

Há 4 dias

Sao Paulo, Brasil Meta Tempo inteiro

**Vendor Management Lead, Small Business Group Responsibilities**:

- Lead the Vendor Management function in the region and be accountable for managing the partnership with our regional vendors with a focus on driving vendor accountability, running the rhythm of business, and managing issues and escalations from the vendor
- Uplevel existing vendor relationships to ensure alignment on strategic goals
- Promote process improvement and standardization of processes across all sites.
- Execute performance scorecards to drive continuous improvements and ensure vendor decisions/strategy aligns with SBS org objectives
- Manage the onboarding and offboarding process for vendors ensuring a seamless transition and adherence to contractual terms

**Minimum Qualifications**:

- 8+ years of experience managing senior level relationships with Business Process Outsourcing (BPO) vendors
- Experience communicating and presenting insights and recommendations to executive teams
- Experience leading and influencing cross-functional teams and aligning partners to shared goals
- Experience managing internal and external facing projects (sales development/strategy, training, communications, marketing, account management)
- Operational and project management experience running strategic projects with cross-functional teams
- Experience shifting priorities, while maintaining organization and control
- Fluency in English. Also looking for one or both of Spanish and Portuguese.
- Bachelor’s degree in a directly related field, or equivalent practical experience

**Preferred Qualifications**:

- Deep understanding of the vendor landscape and a vendor’s operating model and account management practices

**About Meta**: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

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