Customer Solution Manager

Há 5 dias

Santo Amaro, Brasil Novartis Tempo inteiro

**Summary**:
To be the point of contact for radioligand therapy in the states of Rio de Janeiro, Minas Gerais and Espírito Santo, contributing to our purpose of reimagining medicine to improve and extend people's lives. In addition, to engage and add value to our customers and patients by participating in the launch of the new platform in the Brazilian market.

**About the Role**:
**Key responsibilities**:

- To Map Nuclear Medicine Centers (RLT Centers) in partnership with the Medical and Commercial teams (Potential for Private Channel).
- Develop educational material to present RLT in the Account with EMC and Technical Requirements (Kick Off RLT in the Account).
- Validate Account Structure and Capacity. Validate the “Patient and Treatment Journey” within the Account. Outcome: Define the “TT Journey of the RLT’s Patient within the Account” respecting the regulation in force (LGPD).
- Map and understand the “ecosystem” of HMOs in the Account.
- Engage with stakeholders (Innovation Manager, KOL, C-Level and Commercial area). Outcome: Having a validated Business Case for the Account that, based on the clinical benefit of Pluvicto, optimizes the potential of patients according to the ecosystem of private payers in the account.
- Sign Quality and Commercial Agreements (FUP).
- Develop an EMC-based program for patient Referral (Treatment Center educates the Referral Center at the center or Congresses).
- Be the Account RLT Point of Contact.
- FUP of the Infusion Cycle and generate solutions for the Account (growth).
- Be the Account RLT Point of Contact.

**Essential Requirements**:

- Experience with the leadership of cross-functional teams (Commercial, Access, Medical and Marketing).
- Nuclear Medicine knowledge (Nuclear Medicine local market).
- Strong knowledge of the Brazilian Healthcare ecosystem, processes, and key stakeholders (mainly ANS);
- Background in the pharmaceuticals industry or correlated markets with product launches.
- Proven ability to secure integrity and compliance of local business initiatives, regulations and guidelines;
- Availability for business trips and being based in RJ, MG, or ES.

**Desirable Requirements**:

- English will be a plus.

You’ll receive: Competitive salary, annual bonus, life insurance, home office policy (home office 2x a week), retirement and wellbeing plans, flexible working arrangements, birthday day-off, parental leave, subsidized dining facilities, health insurance, employee recognition platform, Gympass, employee resource groups and virtual self-development tools.

Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Division

International

Business Unit

Innovative Medicines

Location

Brazil

Site

Santo Amaro

Company / Legal Entity

BR03 (FCRS = BR003) NOVARTIS BIOCIENCIAS S.A

Functional Area

Sales

Job Type

Full time

Employment Type

Regular

Shift Work

No

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