Information Technology Manager

**Career Area**:
Business Technologies, Digital and Data

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**IT IS YOUR TIME**

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**Important**:
**Don’t forget to include a resumé in English in your profile in Workday**

**Job Profile / Activities**:

- Responsible for development of staff, assistance in career development planning including responsibility for the motivation of staff to meet objectives, formal performance evaluation of staff and is accountable for accomplishment of group objectives.
- Contributes to improvement in system efficiency, costs, and quality and works closely with LIS management, Business Managers, Division Managers and customer management in selecting projects and keeping them informed of progress and major problems.
- Participate in the objective setting and business planning process and assists with efficient use of resources and customer satisfaction.
- Develop well-prepared action plans for the current year and has a clear sense of what needs to be achieved in the year to come.
- Accountable to ensure "Business as Usual” of all the Business Processes & Operations of CAT Distribution Centers, North America and Brazil
- Continuously strive to adopt Best in Class practices / methodologies, Tools, Applications to drive high productivity of IT teams, with short turnaround time for highest customer experience
- Responsible to sustain the ownership of SPM Production/Brazil Systems and establish a governance process for planned / unplanned system downtime for a world class system availability
- Responsible to digitize “CAT Business Processes & Knowledge Assets” as part of SAP Operations Control Center
- Drive division wide culture of “Issue Detection & Prevention & Robust / Scalable Solutions”
- Responsible for budgeting/analyzing divisional expenses for payroll and indirect expenses
- Responsible for driving the personnel in the division for a continuously changing and challenging future

**What Skills You Will Have**:
**Talent Management**:Knowledge of the critical competencies required to achieve intended results; ability to generate consistent approaches for hiring, selection, retaining and leveraging talent across the organization.

**Leadership**:Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state of things and how to get there.

**IT Service Management (ITSM)**:Knowledge of Information Technology (IT) service; ability to manage IT services and oversee service operations.

**Basic Qualifications**

At least two years of leadership role

**Education**:University degree on Information Technology or equivalent

**Knowledge**:Experience in IT Maintenance (IT support experience, abroad experience with system, hardware, some of development projects) Change & Problem Management processes.

**Language**:English Pre-Advanced

**Behavioral skills**: Interpersonal Communication ,collaborative, networking, presentation skills, leadership and people development, influencing, challenge/ innovation driven, analytical thinking, problem solving, organization.

**Desirable Qualifications**

Information Technology Post-Graduation or Master in Business Administration degree

Strong & broad background on CAT Parts Business

Experience in managing local Brazil IT system

**Some of the offered benefits**:

- Medical plan
- Dental plan
- Medicines reimbursement
- Psychological, Legal, Social and Finance Support Program
- Private pension plan
- Profit share
- Meal assistance
- Christmas basket
- Transp