Computer Support Technician

Computer Support Technician Join to apply for the Computer Support Technician role at Caterpillar Inc. Job Summary Assist the IT function to ensure the development, implementation and integration of new, existing and emerging technologies are meeting the business needs and requirements. Responsibilities Manage system performance, upgrades, corrections, and transport management (CTS/TMS), client and landscape strategies, batch scheduling. Provide technical upgrades functional and technical enhancements. Exposure to various SAP products like ECC S4 SCM CRM PO BOBJ EWM Solution Manager. Installation, upgrade and maintenance of SAP and SAP related software products. Comfortable working with SAP ABAP and SAP Java based Netweaver Systems. Hands on experience on Administration of Linux and Windows. Integration/Middleware Requirement Analysis. Interface monitoring and performance tuning. Daily monitoring, administrating, troubleshooting and tuning of all SAP systems. Role is expected to have occasional on-call responsibilities. Participate in the implementation, development and integration of new technologies within the organizational structure. Track and record technology development needs; provide input or recommendations for enhancements or modifications to the organization's technology products. Collect and analyze information on technology products and development tools for systems and applications, network and data, software and hardware. Participate in testing and evaluating technologies during the selection process. Key Skills Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities. Standard Operating Procedures: Knowledge of established SOPs and ability to design, implement and evaluate SOPs affecting daily and strategic operations. IT Environment: Knowledge of an organization's IT purposes and activities; ability to create an effective IT environment for business operations. IT Standards, Procedures & Policies: Knowledge of IT standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage IT policies, standards, and procedures. Requirements Bachelor’s degree in Information Technology (completed or in progress). Pre-Advanced English. Top Candidates Will Also Have Experience working with SAP (ECC S4 SCM CRM PO BOBJ EWM). SAP CPI Development & Support. SnapLogic Development & Support. Integration/Middleware Requirement Analysis. Important Don’t forget to include a resume in English in your profile in Workday. Please frequently check the email associated with your application, including the junk/spam, as this is the primary correspondence method. If you wish to know the status of your application, please use the candidate log-in on our career website as it will reflect any updates to your status. Benefits Medical plan Dental plan Medicines reimbursement Psychological, Legal, Social and Finance Support Program Private pension plan Profit share Meal assistance Christmas basket Transportation Life and personal insurance Extended maternity and paternity leave Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport) Caterpillar reserves the right to change or modify benefits at any time, subject to prior notice and in compliance with legal requirements. Benefit eligibility may vary by position and location. Job Details Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Construction and Machinery Manufacturing Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply. Posting Dates: November 11, 2025 – November 18, 2025 Note: This position requires the candidate to work onsite five days a week. The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail, @hotmail, etc.) to contact candidates. Available vacancies are only advertised through the company's official channels ( and official Caterpillar emails are mandatory followed by the domain @cat.com. Also, the company does not request any type of payment (bank transfer, pix, etc.) for the purposes of the selection process. For more information click on the link: Referrals increase your chances of interviewing at Caterpillar Inc. by 2x. #J-18808-Ljbffr