Computer Support Technician

Career AreaTechnology, Digital and DataJob DescriptionWhen you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities.We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.Together, we are building a better world, so we can all enjoy living in it.Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future.Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people's potential, this is the right place.We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation.Job Description SummaryAssist the IT function to ensure the development, implementation and integration of new, existing and emerging technologies are meeting the business needs and requirements.What you will doManage system performance, upgrades, corrections, and transport management (CTS/TMS), client and landscape strategies, batch schedulingProvide technical upgrades functional and technical enhancementsExposure to various SAP products like ECC S4 SCM CRM PO BOBJ EWM Solution ManagerInstallation, upgrade and maintenance of SAP and SAP related software productsComfortable working with SAP ABAP and SAP Java based Netweaver SystemsHands-on experience on Administration of Linux and WindowsIntegration/Middleware Requirement AnalysisInterface monitoring and performance tuningDaily monitoring, administrating, troubleshooting and tuning of all SAP systemsRole is expected to have occasional on-call responsibilitiesParticipate in the implementation, development and integration of new technologies within the organizational structureTrack and record technology development needs; provide input or recommendations for enhancements or modifications to the organization's technology productsCollect and analyze information on technology products and development tools for systems and applications, network and data, software and hardwareParticipate in testing and evaluating technologies during the selection processSkillsBusiness Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activitiesStandard Operating Procedures: Knowledge of established standard operating procedures (SOP); ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiencyIT Environment: Knowledge of an organization's IT purposes and activities; ability to create an effective IT environment for business operationsIT Standards, Procedures & Policies: Knowledge of information technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and proceduresBasic requirementsBachelor's degree in Information Technology (completed or in progress)Pre-Advanced EnglishTop candidates will also haveExperience working with SAP (ECC S4 SCM CRM PO BOBJ EWM)SAP CPI Development & SupportSnapLogic Development & SupportIntegration/Middleware Requirement AnalysisNote: This position requires the candidate to work onsite five days a week.BenefitsMedical planDental planMedicines reimbursementPsychological, Legal, Social and Finance Support ProgramPrivate pension planProfit shareMeal assistanceChristmas basketTransportationLife and personal insuranceExtended maternity and paternity leaveEmployee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport)Posting Datesnovembro 11, **** - novembro 18, ****Equal Opportunity EmployerCaterpillar is an Equal Opportunity Employer.Qualified applicants of any age are encouraged to apply.#J-*****-Ljbffr