Computer Support Technician

Career Area Technology, Digital and Data Job Description When you join Caterpillar, you’re joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off‑highway diesel and natural gas engines, industrial gas turbines and diesel‑electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced‑carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. If you are looking for personal and professional growth, in a company with an inclusive culture, which seeks equity, respects differences and believes in people’s potential, this is the right place. We consider people with disability candidates and those with diversity in gender, culture, ethnicity, religion, age, generation, race, nationality and sexual orientation. Job Description Summary Assist the IT function to ensure the development, implementation and integration of new, existing and emerging technologies are meeting the business needs and requirements. What you will do Manage system performance, upgrades, corrections, and transport management (CTS/TMS), client and landscape strategies, batch scheduling Provide technical upgrades functional and technical enhancements Exposure to various SAP products like ECC S4 SCM CRM PO BOBJ EWM Solution Manager Installation, upgrade and maintenance of SAP and SAP related software products Comfortable working with SAP ABAP and SAP Java based Netweaver Systems Hands‑on experience on Administration of Linux and Windows Integration/Middleware Requirement Analysis Interface monitoring and performance tuning Daily monitoring, administrating, troubleshooting and tuning of all SAP systems Role is expected to have occasional on‑call responsibilities Participate in the implementation, development and integration of new technologies within the organizational structure Track and record technology development needs; provide input or recommendations for enhancements or modifications to the organization’s technology products Collect and analyze information on technology products and development tools for systems and applications, network and data, software and hardware Participate in testing and evaluating technologies during the selection process Skills Business Process Improvement: Knowledge of business process improvement best practices and ability to use methods for identifying, evaluating, introducing and implementing more efficient approaches to performing business related activities Standard Operating Procedures: Knowledge of established standard operating procedures (SOP); ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency IT Environment: Knowledge of an organization’s IT purposes and activities; ability to create an effective IT environment for business operations IT Standards, Procedures & Policies: Knowledge of information technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures Basic requirements Bachelor’s degree in Information Technology (completed or in progress) Pre‑Advanced English Top candidates will also have Experience working with SAP (ECC S4 SCM CRM PO BOBJ EWM) SAP CPI Development & Support SnapLogic Development & Support Integration/Middleware Requirement Analysis Note: This position requires the candidate to work onsite five days a week. Benefits Medical plan Dental plan Medicines reimbursement Psychological, Legal, Social and Finance Support Program Private pension plan Profit share Meal assistance Christmas basket Transportation Life and personal insurance Extended maternity and paternity leave Employee resources group (Young Professional, Women in Networking, LAMBDA (LGBTQIA+), Latin Group and Active in Sport) Posting Dates novembro 11, 2025 - novembro 18, 2025 Equal Opportunity Employer Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply. #J-18808-Ljbffr