Carrier Representative

Job ID: R45297

**Carrier Representative**

Primary Location: Sao Paulo, Sao Paulo Brazil

Do you enjoy creating new relationships? Are you a self-starter who likes solving problems? Do you thrive in a fast-paced, entrepreneurial environment?

As a **Carrier Sales Representative**you will connect the world through technology and innovation. You will work with trucking company owners, dispatchers and drivers (known as carriers) to coordinate customer shipments: it's all about finding the right truck for the right shipment at the right time for the right price.

This role combines inside sales, account management, supply chain planning and operational activities to meet the shipping needs of our customers. Relationships with your carriers will help grow their business and your career.

We create an engaging environment where you are supported to achieve your goals. Jumpstart your knowledge of our company and industry and ensure your proficiency with our systems and processes with ACCELERATOR, our comprehensive, interactive onboarding program. Then, continue to learn from your mentor who is there to offer guidance every step of the way. Your managers believe that when you achieve, we all succeed. With hard work and results, the sky's the limit.

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Focused on securing capacity for loads (loads to trucks), the Carrier Representative role combines sales, account management, and operational execution to meet the transportation needs of the customer. The Carrier Representative develops and builds relationships with the carrier community in order to grow their portfolio and ensure freight moves in accordance with customer expectations.

**DUTIES AND RESPONSIBILITIES**

The duties and responsibilities of this position consist of, but are not limited to, the following:
**Execution**:

- Ensures assigned and open-board freight moves in accordance with customer expectation by matching capacity to shipments. Focuses on acquiring and growing auto-assigned loads to build their business. May be directed to work on specific freight
- Provides day to day problem resolution; identifies issues, seeks input from others to help determine the best course of action and implements solutions. Works closely with internal partners (account management, operations or leadership) on shipment updates, problem resolution and/or operational execution

**Capacity Procurement**:

- Secures capacity on a shipment by shipment basis by calling carriers, taking inbound calls based on interest generated from load boards, negotiating rates, and making buying decisions
- Ensures capacity meets specific load requirements
- Utilizes internal pricing tools to purchase capacity within cost parameters and at market rates
- Engages internal resources for help interpreting carrier analytics and leveraging other tools to guide informed buying decisions
- May manage an existing carrier or lane within a certain geography

**Internal and External Relationships**:

- Develops new carrier relationships by researching carriers in the marketplace, generating leads, calling potential carriers, initiating contact with key stakeholders and qualifying the account
- Based upon carrier needs, may participate in carrier account reviews with more senior level employees and/or leadership asks questions to understand current and future business needs, discusses recent wins/losses and identifies opportunities for additional business
- Establishes contacts and builds relationships to form an internal network of resources

**Quality**:

- Drives the automation of carrier activities (automation compliance) in accordance with company strategy. If needed, engages internal SMEs to partner with in selling CHR's automation products and services
- Ensures quality expectations are met on all assigned business
- Complies with expectations as defined in internal trading rules
- Other duties or responsibilities as assigned according to the team and/or country specific requirements

**QUALIFICATIONS**

Required:

- High School diploma or GED
- Fluent in English (written and verbal)

Preferred:

- Bachelor's degree from an accredited college or university
- Proficient in Microsoft Office Suite programs
- Ability to persuade, motivate, negotiate, and influence others
- Ability to thrive under deadlines and work in a team environment, while also delivering independent results
- Strong prioritization skills, multi-tasking skills, and works with a sense of urgency
- Values a diverse and inclusive work environment

**Your Health, Wealth, and Self**

Your total well-being is the foundation of our business. As you achieve, we succeed. We invest in your professional growth and development, and our benefits support your financial, family and personal goals. Because we care about you, we offer the following competitive benefits:

- Private Medical Insurance
- Dental Insurance
- Life Insurance
- Paid Time Off to Volunteer in Your Community
- Meal/Food Vouchers
- Daycare Allowances
- Child Birth Cre