Anti-fraud Investigation

2 semanas atrás

Sao Paulo, Brasil TikTok Tempo inteiro

Responsibilities
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

The TikTok Commerce Governance and Experience team is responsible for ensuring our platform is safe and trustworthy for users, partners, and creators globally. We value user satisfaction and work on policies, rules, and systems to ensure quality for our community.

**Roles & Responsibilities**:

- Actively investigate and analyse patterns of fraudulent transactions and abusive conduct in a timely manner to protect the integrity of the platform;
- Regularly produce high-quality fraud reports to summarize new trends and business impacts and present them to senior management teams;
- Engage with various business, technology, and security/risk stakeholders to identify and solve risk problems at scale;
- Research fraud-related policies and build effective enforcement processes to prevent and penalize bad actors while balancing user experiences;
- Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulatory inquiries on fraud and (or) abuse-related activities;
- Perform other ad-hoc tasks related to fraud operations.

**Qualifications**:

- Professional experience in operation and investigation related to fraud, abuse, or cybercrime in Brazil, commerce experience is a plus
- Detail-oriented, highly analytical, and strong project management skills;
- Ability to understand opposing points of view on highly complex issues;
- Strong ability to gather information from various online sources and community groups;
- Capacity to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus;
- Fluent English and Brazilian Portuguese is a must
- About 10~20% of travel if needed.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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