Customer Support Executive

Há 5 dias


Sao Paulo, Brasil AGENSI PEKERJAAN JAC SDN. BHD. Tempo inteiro

MULTINATIONAL WORKING ENVIRONMENT
- GOOD EXPOSURE TO WORK IN DIFFERENT COUNTRY
- GOOD CAREER PROGRESSION

**JOB RESPONSIBILITIES**
- Responsible for providing support and issue resolution by ensuring excellent service was provided across all types of communications with existing clients in each region.
- You will be answering clients about all technical support questions, processing requests and maintaining a good company image.
- To escalate the issue to the appropriate specialist when needed
- To update clients on their request status accordingly;
- To constantly verify documents submitted by clients within specific regions on an hourly basis;
- To prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.
- To understand the Company's business functions & roles by attending company seminars and meeting the required assessment target;
- To achieve quarterly KPI targets set by CS Manager;
- To perform other ad hoc tasks assigned by the manager.

**JOB REQUIREMENTS**
- Good communication skills in English & Portuguese language
- Strong client-facing and communication skills
- Troubleshooting and multi-tasking skills
- Customer service orientation
- Bachelor Degree in Business Administration or related field
- Self-motivated and highly reliable
- Open to **relocate** to Uruguay
- Fresh graduates are **encouraged** to apply

**Salary**: R$4,600.00 - R$6,200.00 per month

Application Question(s):

- Are you able to relocate to Montevideo, Uruguay for this position?

**Education**:

- Bachelor's (required)

**Language**:

- English (required)



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