Healthcare Account Director

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Want to join a team with a mission to improve and save lives?

We continually look for motivated and skilled individuals who are interested in supporting our customers - healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details

The Healthcare Account Director’s primary responsibility is to protect, develop, and sell all Elekta products and POS into both the Elekta existing customer base as well as identify and locate new sales opportunities into non Elekta accounts and penetrate competitive sites. The Healthcare Account Director must sell and manage the sales of the entire Elekta portfolio within the assigned territory. The Healthcare Account Director shall provide regular and ongoing territory management of existing customers as well as developing new leads for after-market and new socket opportunities. This includes performing sales presentations, quotes and proposals and attend local, regional and national exhibits and trade shows as necessary. The Healthcare Account Director is expected to be knowledgeable of the Elekta solutions portfolio so as to be able to nurture the existing installed base, while evaluating and determining their current usage of Elekta solutions. In addition, the Healthcare Account Director will develop plans for expansion of the total Elekta solution while assisting the customer in becoming more proficient and reliant on the Elekta solution. Finally, The Healthcare Account Director’s will follow the Elekta Sales Methodology and be compliant in the use of the CLM, including maintain CLM for use in monthly forecast calls.

RESPONSIBILITIES FOR THE HEALTHCARE ACCOUNT DIRECTOR
- Be the full account manager and fully manage the selling process through customer acceptance process by closely working with all Elekta functions and Specialists
- Develop a targeted customer/opportunity list, manage sales interactions, and participate in forecasts & book and bill activities while actively promoting, presenting and demonstrating company solutions to customers and prospects.
- Ensures that ALL customers, potential customers and leads within the assigned territory are routinely followed/ “touched” in a meaningful way as to develop after sales, and new socket opportunities
- Documents ALL activity in the CLM in a timely and accurate manner to support pipeline development and forecast reporting.
- Achieves unit/volume sales and appropriate product mix in the most profitable way as established though order and revenue goals by finance and senior management.
- Efficiently utilizes travel and entertainment expenses to ensure the attainment of maximum coverage with minimum expense.
- Adheres and promotes the Elekta Sales Methodology, Elekta Business Governance principles, Elekta Values and the Elekta Sales Policy for the region.
- Actively participates in providing prompt input for monthly, quarterly and annual long term planning meetings as directed by the regional Manager
- Coordinates and facilitates communication as necessary between the customer and prospect around order management, contracting, accounting and marketing questions.
- Sets strong, unambiguous upfront contracts with the customer before any presentation or meeting and ensures there is good background understanding of any customer issues (i.e. up to date M&S, ongoing Service issues, etc.)
- Documents and Communicates all travel plans and customer interactions with the Regional Manager
- Meets routinely with the installed customer base to increase their level of utilization and acquisition of additional solutions across the Elekta portfolio.
- Develops strong understanding of the client’s vision for their organization via “Bonding & Rapport” and “Pain” funnels to mutually assist the customer in realizing how the Elekta portfolio enhances that vision.
- Ensures each customer is aware of upcoming upgrades across all products and how these upgrades will benefit their organization through the use of an account management plan that is regularly updated.
- Works with the Regional Manager to develop a matrix to gauge the success of the territory (i.e. pipeline development, orders in contract, won orders, accurate and timely documentation of sales behavior and activity in the CLM).
- Promotes, sells and secures orders from existing and potential customers where the mix between existing orders and new sockets is in line with business and budget objectives as set forth by RNA senior management.
- Familiarizes established accounts with new products, services and developments (market penetration).
- Demonstrates new products and services offerings and assist in the selection of those best suited to customer’s needs.
- Maintains a professional working relationship with Service, Marketing, Product Management and Contract Administration to ensure the dail