Knowledge Management Specialist

**Who we are**:

- Bixal is a mission-driven, woman-owned small business determined to improve people's lives through human-centered strategies and transformative technologies, with a firm belief that everyone has the right to an effective government.
- We deliver on this belief by partnering with leading Federal agencies to design, develop, and deliver powerful customer experiences through holistic digital product solutions and strategic communications initiatives--bringing a high standard and unique creative energy to our clients--and our wonderfully diverse culture is what makes it all possible.
- Bixal unites different people with different perspectives from all over the world We provide our team with an open and empowered environment where collaboration thrives and solutions flourish.

**Summary of Role**:

- Bixal seeks a Knowledge Management (KM) Specialist to support the USAID Sri Lanka and Maldives Mission in a five-year activity. The KM Specialist(s) will support the team and USAID to provide outcomes to support the Mission in strengthening its organizational practices, business processes, and capacity for knowledge management, promoting knowledge sharing within the Mission and with other key stakeholders and implementing partners regarding program interventions, Monitoring and Evaluation results, and lessons learned. This is a full-time proposal position contingent on contract award.

**Location**:

- Colombo, Sri Lanka

**Responsibilities**:

- Work closely with project leadership to develop KM Plans as part of a holistic knowledge management and learning strategy. Adjust the strategy based on data and continuous reviews of tools and approaches.
- Support USAID in utilizing KM tools and methods.
- Lead and manage the technical work related to learning and adaptive management.
- Support and oversee development of knowledge products (e.g., learning briefs, case studies, and other technical products) and creation of data-driven visualizations (e.g., infographics, story maps) for internal and external audiences.
- Curate, prepare, and disseminate activity-related information, learning, research findings, and sector trends through news digests, programming and policy summaries, literature reviews.
- Manage and facilitate internal and external knowledge sharing events such as seminars, webinars, online discussions, or in-person events, as needed.
- Oversee creation of interactive web-based features, dashboards, and databases, as required.

**Qualifications**:

- Bachelor’s degree in international development, public relations, marketing, communications, or related field.
- At least 10 years of post-graduate experience working in a non-profit, government, or corporate setting with a focus on data and knowledge management.
- At least 3 years of knowledge management team lead experience.
- Demonstrated experience in CLA practice area, including experience working with teams in the development of learning agendas.
- Experience working in the KM function on USAID-funded projects.
- Expertise in developing and implementing a wide range of knowledge management activities, including knowledge products, website development, digital campaigns (e.g., e-newsletters, social media strategy, traditional media engagement, success stories) as well as written collateral and products.
- Strong knowledge of or experience working in international development
- Deep expertise in systems strengthening, adult learning principles, creative problem-solving, and effective communications.
- Demonstrated English oral and written communications skills.
- Proficient in web-based technology, social media, and digital strategy.
- Ability to work as part of a cross-cultural team with a high degree of sensitivity and cultural competence.
- Experience working in Sri Lanka, and demonstrated knowledge and understanding of the economic, ecological, social, cultural, and political characteristics of the Sri Lanka and Maldives context and development dynamics.
- No recruiters or agencies please. Bixal is an equal opportunity employer and is committed to building a safe, inclusive environment for people of all backgrounds._