Technical Support Specialist

Há 4 dias


Amazonas, Brasil CommIT Tempo inteiro

**Key Responsibilities**:

- Provide technical assistance and support for incoming queries and issues related to our financial data services.
- Diagnose and troubleshoot technical issues, including data discrepancies and integration problems.
- Ensure the timely and effective resolution of client issues while maintaining high customer satisfaction.
- Monitor and manage the flow and updates of data, ensuring accuracy and timeliness of stock data coverage.
- Assist clients in integrating the company's APIs into their systems, offering guidance on best practices and troubleshooting integration challenges.
- Collaborate closely with the Customer Success team to ensure a seamless onboarding experience for new clients.
- Conduct product training sessions to help clients maximize their use of the company's tools and services.

**Requirements**:

- Technical Proficiency:_
- Experience with cloud platforms and technologies.
- Proficiency in API usage and support.
- Familiarity with data analysis tools and techniques.
- Industry Experience:_
- Previous experience in a technical support role, preferably within the fintech industry (Level 2 support).
- Experience with stock data and financial analysis is a plus.
- Key Skills:_
- Excellent analytical and troubleshooting abilities.
- Strong communication skills, with the ability to convey technical issues to non-technical users.
- Ability to manage multiple tasks and prioritize effectively.


  • Student Outreach Specialist

    1 semana atrás


    Amazonas, Brasil TripleTen Tempo inteiro

    **_TripleTen_**_ is a fast-scaling company committed to enabling our students to change their lives through our focused reskilling programs. We are dedicated to supporting career switchers and are looking for an experienced partnerships specialist to drive our career services to new heights._ We are looking for a high energy, enthusiastic, and people-driven...


  • Amazonas, Brasil Ruby Labs Tempo inteiro

    **About us**: **About the role**: The Community Support Specialist is key in managing the company’s online reputation by addressing customer feedback and ensuring positive engagement across various platforms. **Key Responsibilities**: - Respond promptly and professionally to community reviews, maintaining a courteous and solutions-oriented tone. -...


  • Sítio Grande Vitória, Amazonas, Brazil beBeeITProfessional Tempo inteiro R$43.260 - R$62.480

    Job Description for IT ProfessionalWe are seeking an experienced Desktop Support Specialist to join our team. This role is responsible for maintaining, analyzing, troubleshooting, and repairing computer systems, hardware, and peripherals.Responsibilities include fielding incoming help requests, documenting end-user information, building rapport with...


  • Amazonas, Brasil CommIT Tempo inteiro

    We are seeking a **Google Workspace Administrator** with a strong technical background in Google Workspace administration and troubleshooting. This customer-facing role requires exceptional problem-solving abilities and excellent communication skills to assist in resolving Google Workspace tickets and provide outstanding support. **Responsibilities**: -...


  • Amazonas, Brasil Unlimit Tempo inteiro

    **About Unlimit** Founded in 2009, Unlimit is a global fintech company with 16 offices worldwide and more than 500 employees, offering a comprehensive portfolio of financial services—from acquiring (payment processing) to banking-as-a-service. Our mission is to be “ready for tomorrow,” providing our customers with stability in the ever-changing...

  • Technical Product Manager

    2 semanas atrás


    Amazonas, Brasil CommIT Tempo inteiro

    We are pioneers in AI-powered risk management solutions for Security Operations (SecOps) teams. Our cutting-edge platform empowers SecOps professionals to prioritize security risks effectively and streamline their remediation processes. We are seeking a dedicated Senior Product Manager to own the entire lifecycle of the product integrations hub, from...


  • Amazonas, Brasil Ruby Labs Tempo inteiro

    **About us**: **About the role**: We're looking for a technically-minded project and product leader to drive our payment integration initiatives and the development of our internal payment orchestration system. If you're passionate about payment technology, thrive in coordinating complex technical implementations, and enjoy bridging the gap between business...


  • Amazonas, Brasil scandiweb Tempo inteiro

    **Description**: - "For every person joining us for any position, there is a path and an opportunity to reach an executive role and become a company partner."_ **— Antons Sapriko, Company Founder** Here is a video story of a colleague who joined the PPC team**:How to become a PPC Specialist/Media Buyer on the scandiweb eCommerce Expert Team?** While...


  • Amazonas, Brasil Xsolla Tempo inteiro

    **ABOUT YOU** We are looking for a Financial Specialist to join our team and support the smooth and accurate execution of payment operations. In this role, you will be responsible for managing payment processes, conducting reconciliations, and ensuring compliance with financial and contractual requirements. If you have strong attention to detail, experience...

  • System Architect

    Há 4 dias


    Amazonas, Brasil CommIT Tempo inteiro

    We are seeking an experienced **System Architect** to lead the technical product management of our innovative solutions. This role requires a unique blend of architectural expertise and product-centric thinking to drive the successful development, launch, and evolution of our products. As the System Architect, you will collaborate with product managers,...