Technical Support Specialist
2 semanas atrás
**Key Responsibilities**:
- Provide technical assistance and support for incoming queries and issues related to our financial data services.
- Diagnose and troubleshoot technical issues, including data discrepancies and integration problems.
- Ensure the timely and effective resolution of client issues while maintaining high customer satisfaction.
- Monitor and manage the flow and updates of data, ensuring accuracy and timeliness of stock data coverage.
- Assist clients in integrating the company's APIs into their systems, offering guidance on best practices and troubleshooting integration challenges.
- Collaborate closely with the Customer Success team to ensure a seamless onboarding experience for new clients.
- Conduct product training sessions to help clients maximize their use of the company's tools and services.
**Requirements**:
- Technical Proficiency:_
- Experience with cloud platforms and technologies.
- Proficiency in API usage and support.
- Familiarity with data analysis tools and techniques.
- Industry Experience:_
- Previous experience in a technical support role, preferably within the fintech industry (Level 2 support).
- Experience with stock data and financial analysis is a plus.
- Key Skills:_
- Excellent analytical and troubleshooting abilities.
- Strong communication skills, with the ability to convey technical issues to non-technical users.
- Ability to manage multiple tasks and prioritize effectively.
-
Customer Support Specialist
2 semanas atrás
Amazonas, Brasil Hitch Equity Tempo inteiroCustomer Support Specialist – Fintech SaaS (Remote)About Hitch Hitch is a rapidly growing fintech platform that powers digital home equity and non-QM lending experiences for banks, credit unions, and mortgage lenders. Our technology enables lenders to originate and manage HELOC, DSCR, and bridge loans through a modern white-label point of sale, broker...
-
Technical Sourcing Specialist
3 semanas atrás
Amazonas, Brasil Velozient Tempo inteiroWe are looking for a remote Technical Sourcing Specialist based in Latin America with 3+ years of experience and excellent English communication skills — both written and spoken. You'll be responsible for identifying, engaging, and connecting top technical talent — including software engineers, developers, and other IT professionals — through platforms...
-
Technical Support Engineer
3 semanas atrás
Amazonas, Brasil ALLSTARSIT Tempo inteiroAbout the Project Our client is a Business Intelligence platform enabling customers to connect multiple data sources (e.g., Excel, SQL) into a unified environment, build interactive dashboards, apply formulas, and customize via plugins, scripts, and embedding. The product supports both SaaS and on-prem deployments. Support is organized into 4 pods:...
-
Senior Player Support Specialist
3 semanas atrás
Amazonas, Brasil Bring It On Tempo inteiroBring It On is creating the next generation of skill games. We deliver games that people enjoy for many years while earning money by playing excellently! Skill is the most exciting category in the games industry that enjoys rapid growth and immense opportunities. In our culture, everyone has maximum impact, which means you will get the autonomy you deserve...
-
Technical Writer
Há 5 dias
Amazonas, Brasil Algoseek, LLC Tempo inteiroOverview: Algoseek is seeking a Technical Writer – Financial Documentation to create clear, structured, and comprehensive documentation for our datasets and APIs. This role requires both technical precision and financial knowledge, turning complex data and APIs into content that is accurate, accessible, and client-friendly. You will work closely with...
-
Technical Writer
Há 4 dias
Amazonas, Brasil Algoseek, LLC Tempo inteiroOverview: Algoseek is seeking a Technical Writer – Financial Documentation to create clear, structured, and comprehensive documentation for our datasets and APIs. This role requires both technical precision and financial knowledge, turning complex data and APIs into content that is accurate, accessible, and client-friendly. You will work closely with...
-
SAP Technical support leader
2 semanas atrás
Amazonas, Brasil Orbia Tempo inteiroYou're purpose driven. Growth minded. Ready to stretch your potential. That's the spirit of the community you'll find at Orbia: where the purpose to advance life around the world drives our global team of over 23,000 every single day. From creating solutions to deliver clean water, secure food supplies and reliable information to steering material advances...
-
EMS Specialist
2 semanas atrás
Amazonas, Brasil Tata Consultancy Services Tempo inteiroJoin one of the biggest IT Services companies in the world! Here you can transform your career! Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our...
-
Amazonas, Brasil Allsikes Tempo inteiroOperations & Executive Support Specialist – Anvilgrid Energy Solutions (Remote)The Vision At Anvilgrid Energy Solutions, we're building the future of clean energy through commercial and industrial battery backup systems and microgrids that empower businesses to operate sustainably and independently. We're a new cleantech company spun up by industry...
-
Field Solutions Specialist
1 semana atrás
Mato Grosso, Amazonas, Brasil Lallemand Tempo inteiro R$40.000 - R$80.000 por anoMain FunctionsJob Mission:Be a specialist in the BA Crop team, assist in the strategy and technical advancement, as well as provide agronomic support to the Commercial, other sectors and partners.Key Job Responsibilities:Understand the needs of the Broadacre Crop market.Assist in the construction and execution of technical strategies for sales promotion of...