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Sales Manager
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Sales Manager
- Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we - Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 80% of world trade is carried by sea?
We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?
- We are looking for a **Sales Manager** this position will report to the **Sales General Manager**and the**preferably location is **Rio de Janeiro, Brazil.**
**Your main responsibilities are**:
- Develop, manage, and assume accountability for sales activities among customer accounts for ship-owner sales team, and shipyards in Latin America.
- Manage the new building sales-activities and customer relationships to reach sales targets and customer satisfaction on a consultative sales base.
- Tactical: Promote and support solutions and products following processes and standards based on the organization strategy
- Capable to set short
- to mid-term sales plans.
- Maintain and further develop own customer portfolio relationships.
- Co-Create Account Plans for major customers (AAA, AA), execute the plan, and update changes throughout the year with Lifecycle Sales Team.
- Develop and maintain Customer Satisfaction (CEM).
- Collect and communicate market intelligence and competitor information.
- Propose customer-specific sales target based on market outlook, identified opportunities, and strategy.
- Create, maintain and manage all customer visit reports and opportunities in CRM.
- Maintain accurate customer records among assigned customer accounts.
- Ensure that customer inquiry, orders, and complaints are responded to in a prompt and satisfactory manner.
**You will shine in this role when you have**:
- Extensive and strong experience in sales for marine industry.
- Bsc/Msc Engineering/Machinery or Business Administration with MBA in Strategy are preferred.
- Excellent commercial and negotiation capabilities
- Experience in successfully working with various stakeholders to deliver on customer expectation in international company;
- Fluent in Portuguese and English, proficient Spanish that can be used as working language;
- Knowledge of Salesforce and CRM
**In this role, your success will be measured by**:
- Order Intake
- Customer satisfaction
- Internal collaboration and communication
- Strategic thinking to create and develop more business opportunities.
- CRM quality.
- Understand the value of collaboration and benefits it brings.
- Have high integrity, listen with good intention, appreciate feedback and support people to grow.
- Create clarity on direction and inspire people to act towards the future goals.
- Enjoy creating clear business value with a goal-oriented mind-set.
- Drive results with excellent planning and remove obstacles for success.
- Feel accountable for business impact and act to adjust when performance is not as expected.
- Develop with high passion and drive - while making sure that it is fun doing business.
- Excellent knowledge on Energy Transition and Decarbonisation in the Marine Industry.
- At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
