Time-sensitive Content Operation

Responsibilities
ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok.

Why Join Us?
Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join Us.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance. Some content viewed may violate our community guidelines, which include but are not limited to bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.

What will I be doing?
- Responsible for improving Core Product Operations metrics in regional markets, including but not limited to search growth, content expansion and user experience;
- Monitor regional search data, evaluate quality and effectiveness of online recommendation, understand search needs and preferences based on metric infructuation, provide localized analysis and suggestions for the product ops team to optimize strategies;
- Manage regional user feedback for search recommendations, take actions and record cases for periodical analysis to improve user experience accordingly;
- Work closely and flexibly with data delivery teams and Cross-Functional stakeholders to achieve regional targets together;
- Please note that this position involves exposure to sensitive content, including but not limited to harmful content, violence, pornography, and fake news.

**Qualifications**:
What should I bring with me?
- Bachelor degree or above, preferably in Journalism or data/content/culture-related majors;
- Relevant experience in the tech industry, including but not limited to content, operation, news, search or related areas;
- Excellent language skills, profound understanding of market culture/user/media content;
- Proficient in English and Portuguese;
- Good at data analysis and communication skills and project management experience is preferred;
- Experience in working with multiple stakeholders and collaborating across business units;
- Familiar with search engines and social media platforms, including but not limited to TikTok, Twitter, Instagram, Youtube, etc;
- Team player, goal-oriented, ready to embrace change and challenges, able to work in a global team efficiently;
- Willing to work on shifts, which includes weekends and public holidays.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.