Head of Ops Innovation

Cornershop by Uber is an app that enables, through technology, home delivery services and free time, as your orders from supermarkets and specialty stores are delivered to your home or wherever you prefer. We are a fast-growing company that operates in Chile, Brazil, Peru, Colombia, Mexico, Costa Rica, USA, and Canada. Since our acquisition by Uber we continue to grow. Relaunched under our new brand Cornershop by Uber, our team has grown from a little avocado tree to a beautiful avocado tree, we want it to get even bigger. So, if you want to work in an innovative environment, with a startup culture, people who love uncle jokes and are "good vibes", your place is with us Work with leaders across Operations, Biz Dev, and Strategy to propose, execute and improve projects that will lead Cornershop into a new operational model, such as dark stores, quick commerce or new types of shoppers. This person should be a generalist, able to create business proposals, propose pilots, project manage cross functional teams, determine key metrics to be analyzed, speak in public to key external stakeholders, and identify opportunities to improve already existing ways of operation. Go-to person when a Store is proposing a new way to make picking and delivery or when a market trend around delivery and picking becomes relevant. **What will you do?**: - Gather knowledge within and outside Cornershop of new operational models - Create business cases to propose internal and external operational improvements - Define and manage plans of approved projects with stakeholders from tech, biz dev, catalog, shoppers, inventory, legal, and strategy teams - Track projects performance with the help of data teams - Detect opportunities to improve current projects - Lead the on site operation teams for these projects until defining a permanent structure. **What do you need to succeed?**: - Be able to identify problems, determine the correct analysis to assess them, have a problem solving mindset to come up with solutions, and be a good team leader to involve everyone needed to implement action plans - Data driven - Action oriented - Good business and operations logic; been able to foresee the impact of projects in different areas of the company, and been able to divide projects into small chronological tasks - Multitasker, leading more than one project at the same time - Understand the context and impact of project, to be able to set priorities - Team work - Experience managing teams - Medium excel knowledge - English required **Benefits**: Being part of an innovative company with an incredible team; Competitive salary with the market; Cornershop POP subscription; Dental plan (consultations and procedures included); Health insurance; We value the mental health of popcorners, and therefore, every employee is entitled to 2 monthly sessions on Zenklub (an online platform for mental and emotional health and well-being, which brings together several professionals from psychology, psychoanalysis, therapy and coaching); Meal vouchers by credit card - You can buy brusinha if you want, we don't care; Transportation vouchers; Life insurance; We participate in the “Empresa Cidadã” program, a government program, regulated by Law 11,770/2008, which aims to promote a better quality of life for workers, by granting incentives to contracting companies. Maternity leave of 180 days and parental leave of 21 days (Citizen company requires 20). The benefit is also valid for fathers and mothers who adopt or obtain legal custody of the child and for homosexual couples; Breastfeeding - 1 hour less per day of your work schedule during the child's first year of age; Moving house - Paid leave of up to 2 working days; Marriage / Union - Paid leave of up to 7 days; Relaxed atmosphere that encourages you to be who you are with peace of mind and no dress code. All are welcome