Sr. Global Alliance Manager for Latam

**Company Description**
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**Job Description** Location**:Brazil or Mexico, or Florida or Dallas or Houston (Remote)

**Position Reports to**: Sr. Director, Global Alliances & Channel Ecosystem (ACE)

ServiceNow is currently seeking a **Sr. Global Alliance Manager **to join the G. Next Alliances and Channel Ecosystem (ACE) team. At ServiceNow, we are creating a vibrant, world-class Global Partner Ecosystem to enable and accelerate growth to $16B+. As part of the G.Next ACE organization, this role will have responsibilities for generating Service Provider revenue with a set of identified partners and acute focus on the LATAM Service Provider market. The G-Next Partner Business represent the new, the upcoming global partner business.

This position is a high-profile growth opportunity that demands a highly motivated individual with strong sales, communications and organizational skills that is eager to learn and become part of a rapidly growing company.

The **Sr. Global Alliance Manager **will provide sales specialist support to the LATAM field AE and ACE team to drive and generate new business sales revenue in a Service Provider “sell-to” and “sell through” motion. This will be achieved by territory planning, account planning, forecasting, using business development techniques and field-based sales activities within the strategic partner and engaging with the ServiceNow ecosystem to ensure success in generating revenue opportunities and effective management and closure of sales opportunities.

This qualified individual will also collaborate with a world class cohort of global-regional team of partner Alliance members and drive the unified partnership program to achieve revenue growth and enhance our ability to deliver an exceptional customer experience.

This individual will possess the qualifications to adapt the Global ACE mission & transformational operating model principles to enable & accelerate NOW growth to $16B+ with and through the Service Provider RTM partners.

**Primary focus**

Achieve sales quotas for allocated territory on a quarterly and annual basis by:

- Own and grow the LATAM Service Provider business as the primary focus.
- Interface to global SP team including manage LATAM stakeholders in time zone including visibility of contracts renewal and de-bookings. Pipeline management and forecasting.
- Align SP offerings with regional GTM and interlock with Area GTM plans including solution and industry focus
- Educate LATAM AEs on differentiation of SP offerings so they can provide more informed decisions to customers
- Qualify, develop and execute new sales opportunities and ongoing revenue streams for prospects by developing relationships in the Service Provider (SP) route to market.
- Conduct in-depth research of partner needs, business conditions, and drivers in order to tailor the ServiceNow value proposition.
- Provide sales specialist support for LATAM based partners ‘Selling To’ the Strategic Partner’s CIO office to use ServiceNow for all internal purposes, as per the ACE mandate of ensuring strategic partners are adopting “Client Zero” initiative
- Support Prospect qualification, development & execution of new sales opportunities
- Help build the ServiceNow practice with the chosen SP Partners and help elevate their delivery capability matrix
- Leverage the global SP RTM segmentation and coverage model for all international/regional SPs based in the LATAM, to include alignment and execution of the global SP Program principles and guidelines (in close collaboration with the SP Business leader, Regional ACE Leadership and RAM’s) to effectively curate the on boarding, nurturing and off boarding of regional SP’s in their portfolio.
- Develop comprehensive joint go-to-market Business plans with the managed SP partners leveraging all aspects of executive alignment, business planning, execution, and metrics-driven governance

**Additional Responsibilities**:

- This individual will be responsible for joint selling and lead the effective collaboration of “deal level” strategies & tacti