Client Relations

1 semana atrás

Curitiba, Brasil Samson Training Tempo inteiro

**About Us**

**Role Overview**

**Key Responsibilities**
- Make follow-up calls to clients regarding training enquiries and schedules
- Maintain accurate records of communication in our system
- Schedule appointments and update the internal team
- Support the sales and operations team with client engagement tasks

**Requirements**:

- Strong written and spoken English
- Previous experience in customer service, telesales, or client support
- Reliable internet connection and quiet workspace (remote role)
- Self-motivated, organised, and able to work with mínimal supervision

**Experience**
- Previous experience in client relations, telesales, customer service, or account management (minimum 1-2 years preferred).
- Proven ability to handle outbound and inbound calls in a professional manner.
- Familiarity with CRM systems, lead tracking tools, or spreadsheets for recording interactions.
- Background in working with international clients and understanding cultural differences is an advantage.
- Experience in remote or virtual roles, demonstrating self-discipline, time management, and independence.

**What We Offer**
- Remote work flexibility
- Fixed monthly salary of **$1,500**

Pay: Up to R$5,856,795.00 per month

**Experience**:

- Customer Service: 1 year (preferred)

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