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Head of Small Business Sales, Google Customer
2 semanas atrás
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 15 years of experience as a thought-leader in business development, partnerships, product management, general management, or sales.
- Experience leading people and teams.
- Ability to speak and write in English and Portuguese.
Preferred qualifications:
- Experience with commercial teams (e.g., sales, marketing).
- Understanding of advertising and/or small and medium-sized business dynamics in the Brazilian market.
- Ability to lead sales team operations such as portfolio management, team building, KPI measurement, and execution.
- Ability to model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and competitive selling.
- Ability to help teams understand performance data, identify opportunities, land and scale success.
- Excellent analytical, problem-solving, verbal, and written communication skills, with demonstrated attention to detail.
**About the job**:
As a Head of Small Business Sales, you'll lead and coach a high-performing sales managers team that uses sales skills to understand our advertisers ecosystem and deliver solutions that grow their businesses. You’ll lead relationships and sales engagement with small businesses in the market. In this role, you will enable your team to reach for ambitious business growth goals, and to grow their skills and careers at Google. You will work with the sales leadership team to set strategic objectives and drive the day-to-day operations for the business.
When our millions of advertisers and publishers are happy, so are we Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.
**Responsibilities**:
- Recruit, retain, motivate, and develop a client-facing and high-performing managers and sales team.
- Foster an inclusive, motivated sales team culture fueled by diverse hiring, clear goals, and support for team members to learn, succeed, and grow.
- Deliver against ambitious business growth and product growth goals, grow engagement, and client satisfaction for a portfolio of businesses. Ensure Google advertising solutions are driving maximum value for SMBs.
- Analyze data, trends, and client performance with your teams to develop strategic plans for customers. Drive operational excellence to push forward on opportunities at scale.
- Model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and promoting.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
