VIP Account Manager
Há 7 horas
We believe that curiosity drives innovation, so let’s satisfy your curiosity and introduce ourselves. We’re Futuras Apostas, the company behind Brazino777 Brazil. It’s an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online casinos in Brazil, we strive to deliver nothing but the best for our customers, focusing on a safe, secure, and enjoyable experience. To achieve that, we use cutting-edge technologies and partner with the industry's top game providers. Our player-first approach means we aim to provide the best possible service to our loyal community, and you might be just the person we need to support us in that endeavor. Does that sound interesting? Then you might be curious about how you fit into the picture. Our team in the sun-soaked São Paulo office is currently looking for an ambitious VIP Account Manager to join the team full-time. Here are a few reasons for you to join us: To help you take care of your physical and mental health: Health Plan with national coverageGym memberships through TotalPass To assist you on the day-to-day: Food vouchers to be used for groceries or restaurantsAn extensive range of premium snacks in the office, completely free For your Work-Life balance: 2 extra days off to be used per yearWe operate on a hybrid work model, allowing for a balance of remote work and in-office collaboration based on team and project needs As a VIP Account Manager at our company, we expect you to be responsible for the following: Design the relationship strategy for the clients classified as VIPDirectly manage the top High Roller clients with close monitoringAnalyze gameplay history, frequency, and behavior to prioritize actionsDefine cadence and action plans for the junior VIP ManagersValidate bonuses, campaigns, and tailored offers with the Marketing teamLead strategic meetings with the Head of VIP and CRM to align goals and opportunities Required skills:24 years in account management in tech and digital sectors. Experience in the online casino or iGaming industry is considered a strong plusProven track record managing high-value players across multiple marketsWillingness to work rotating shifts and the occasional weekend to support key VIP momentsExperience handling large monthly player portfolios with significant net revenue contributionsExcellent relationship-building, negotiation, and conflict resolution skillsStrong understanding of VIP psychology and retention tacticsReliable in logging and updating client interactions and engagement status in CRM systems. (e.g. Zendesk, Intercom, Backoffice tools)Comfortable using basic CRM and reporting tools (e.g. Fast Track, Optimove, Salesforce, internal dashboards)Comfortable with high levels of personalization and discretionData-savvy: able to analyze player data and identify revenue opportunitiesAvailable for high-touch engagement including off-hours support and VIP eventsFluent in English and Portuguese. Spanish is a plus but not required For our part, we are ready to provide you with our complete and comprehensive support to cope with this list of tasks successfully. Our Operations Department is waiting for you to become an indispensable part of it
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Vip Account Manager
1 semana atrás
Sao Paulo, Brasil Pacifica Continental Tempo inteiroOur client, an important sports gaming house, is looking for a VIP Account Manager to join their team. As a VIP Account Manager, working from our premises in Sao Paolo, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them. **Key Responsibilities** - Manage a portfolio of Key...
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VIP Account Manager
2 semanas atrás
São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiro R$100.000 - R$120.000 por anoAs a VIP Account Manager, working from our premises in Sao Paolo, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them.Responsibilities ● Manage a portfolio of Key Account customers.● Acquire a thorough understanding of key customer needs and requirements.● Expand the...
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VIP Account Manager
Há 6 dias
São Paulo, Brasil HR Global Tempo inteiroOur client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships, supporting engagement strategies, and helping improve the overall VIP experience. Its a...
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VIP Account Manager
1 semana atrás
São Paulo, State of São Paulo, Brazil HR Global Tempo inteiro R$60.000 - R$80.000 por anoOur client, a well-known Brazilian gambling operator, is looking for a motivated VIP Account Manager to assist in managing and growing the VIP customer segment to help and assist the current VIP team in place. This role will focus on building strong client relationships, supporting engagement strategies, and helping improve the overall VIP experience. Its a...
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VIP Account Manager
Há 14 horas
São Paulo, São Paulo, Brasil Futuras Apostas Tempo inteiro R$60.000 - R$120.000 por anoWe believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves. We're Futuras Apostas, the company behind Brazino777 Brazil. It's an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online casinos in...
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VIP Account Manager
Há 10 horas
São Paulo, São Paulo, Brasil Futuras Apostas Tempo inteiro R$80.000 - R$120.000 por anoWe believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves.We're Futuras Apostas, the company behind Brazino777 Brazil. It's an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.As one of the leading online casinos in Brazil,...
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Junior VIP Account Manager
Há 7 horas
São Paulo, Brasil Futuras Apostas Tempo inteiroWe believe that curiosity drives innovation, so let’s satisfy your curiosity and introduce ourselves. We’re Futuras Apostas, the company behind Brazino777 Brazil. It’s an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online casinos in...
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Junior VIP Account Manager
Há 12 horas
São Paulo, São Paulo, Brasil 1f822318-5cea-4850-974b-a07f11dcaa57 Tempo inteiro R$30.000 - R$60.000 por anoWe believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves.We're Futuras Apostas, the company behind Brazino777 Brazil. It's an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players.As one of the leading online casinos in Brazil,...
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Junior VIP Account Manager
Há 10 horas
São Paulo, São Paulo, Brasil Futuras Apostas Tempo inteiro R$30.000 - R$60.000 por anoWe believe that curiosity drives innovation, so let's satisfy your curiosity and introduce ourselves. We're Futuras Apostas, the company behind Brazino777 Brazil. It's an officially licensed iGaming platform in Brazil offering a wide array of online gambling and betting services to millions of satisfied players. As one of the leading online casinos in...
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Vip Account Manager
Há 13 horas
São Paulo, Brasil Novibet Tempo inteiroJoin Novibet as** VIP Account Manager (Sao Paulo)** and Drive Global Growth! Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for **VIP Account Management** and thrive in a fast-paced environment, this could be the right opportunity for you. **Who We Are** Founded in 2010, Novibet is a leading GameTech company...
