Customer Service Representative | Brazil | Remote
2 semanas atrás
Customer Service Representative (Self-Serve SaaS)Apply here: operationsarmy.com/applicationAre you passionate about helping users succeed with innovative software? Join us on the frontlines as a Customer Service Representative during our exciting self-serve launch. You'll be the go-to resource for troubleshooting, guiding users, and enhancing the customer experience all while collaborating closely with a fast-moving internal team.Role OverviewAs a key member of our remote support team, you'll provide world-class assistance to self-serve users, ensuring their onboarding is seamless and their questions are resolved quickly and effectively. You'll work across multiple communication channels and support systems, helping shape our support function at a critical stage of growth.Customer Interaction & Issue ResolutionRespond promptly to customer inquiries across Slack, support email, and ticketing systems (e.g., Pylon), while meeting SLA targetsCollaborate with AI-powered bots, escalating complex or sensitive issues for human resolution as neededCommunicate clearly, empathetically, and professionally with users from diverse backgroundsKnowledge Sharing & OnboardingAssist new users with onboarding, answering first-time questions and guiding them through setupIdentify knowledge gaps and contribute to internal documentation and help articlesCoordinate with the core team during initial onboarding phasesWhat We're Looking ForPrevious experience in a customer support role at a software company (startup or fast-growth SaaS strongly preferred)Exceptional written communication skills in EnglishFamiliarity with tools like Slack, Intercom, Linear, Jira, Pylon, or similar support and automation systemsAbility to thrive in a remote setting with minimal oversight, embracing ambiguity and startup-paced workApply here: operationsarmy.com/application
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Customer Service Representative | Brazil | Remote
2 semanas atrás
Brasília, Brasil OperationsArmy Tempo inteiroAbout the job Customer Service Representative (Brazil) (Remote) Fully Remote Customer Service Representative (Self-Serve SaaS)(Weekend + Weekday Schedule) Are you passionate about helping users succeed with innovative software? Join us on the frontlines as a Customer Service Representative during our exciting self-serve launch. You'll be the go-to resource...
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Customer Service Representative
2 semanas atrás
Brasília, Brasil OperationsArmy Tempo inteiroFully Remote Customer Service Representative (Self-Serve SaaS)(Weekend + Weekday Schedule)Apply here: operationsarmy.com/applicationAre you passionate about helping users succeed with innovative software? Join us on the frontlines as a Customer Service Representative during our exciting self-serve launch. You'll be the go-to resource for troubleshooting,...
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Customer Service Representative
1 dia atrás
Brasília, Brasil APC Tech Tempo inteiro**FULL REMOTE WORK OPPORTUNITY!** **Job Overview**: We are looking for dedicated and detail-oriented individuals to join our remote Customer Service team. You will be the first point of contact for users via LiveChat and Telegram, helping them with account-related inquiries, promotions, and troubleshooting. This role requires the ability to communicate and...
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Customer Service Representative
3 semanas atrás
Brasília, Brasil BingX Tempo inteiroCustomer Service Representative (Portuguese) Get AI-powered advice on this job and more exclusive features. About BingX A leading crypto exchange since 2018 With 20 million registered users worldwide Official crypto exchange partner of Chelsea FC User-First, reliable, innovative, and diversified Integrate with over 80 public chain ecosystems Rank top on...
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Sales Representative
2 semanas atrás
Brasília, Brasil HireHawk Tempo inteiro**Job Title**: Sales Representative (Japanese-Speaking) **Location**: Remote **Job Type**: Full-Time **About the Role**: We are seeking a dynamic and results-driven Sales Representative with fluency in Japanese and English to join our growing team. In this role, you will be responsible for building and maintaining relationships with Japanese-speaking...
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Senior Recruitment Consultant
3 semanas atrás
Brasília, DF, Brasil Remote People Tempo inteiroAre you a standout recruitment professional who's passionate about business development and building lasting client partnerships? Do you love working with autonomy—yet crave the energy and support of a best-in-class, international team? If you're ready for your career to go global, your opportunity starts here. Remote People isn't just another...
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Customer Service Representative
2 semanas atrás
Brasília, Brasil BingX Tempo inteiroEmpowering the Future of Crypto About BingX A leading crypto exchange since 2018 With 20 million registered users worldwide Official crypto exchange partner of Chelsea FC User-First, reliable, innovative, and diversified List over 1,000 spot trading pairs Offer over 300 futures trading pairs Integrate with over 80...
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Customer Success Manager
2 semanas atrás
Brasília, Brasil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiroAbout MagentrixMagentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes.Role Overview We’re hiring a...
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Customer Success Manager
Há 6 dias
Brasília, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We’re hiring a...
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Customer success manager
2 semanas atrás
Brasília, Brasil Magentrix ✨Partner Management & Customer Management✨ Tempo inteiroAbout MagentrixMagentrix is a PRM (Partner Relationship Management) Saa S platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes.Role OverviewWe’re hiring a...
