Customer Service Representative
1 dia atrás
Customer Service Representative (Portuguese) Get AI-powered advice on this job and more exclusive features. About BingX A leading crypto exchange since 2018 With 20 million registered users worldwide Official crypto exchange partner of Chelsea FC User-First, reliable, innovative, and diversified Integrate with over 80 public chain ecosystems Rank top on CoinMarketCap and CoinGecko TradingView's Best Crypto Exchange for 2021, 2022 & 2023 A gateway for the next billion crypto users Founded in 2018, BingX is a leading cryptocurrency exchange, serving over 20 million users worldwide. BingX offers diversified products and services, including spot, derivatives, copy trading, and asset management – all designed for the evolving needs of users, from beginners to professionals. BingX is committed to providing a trustworthy platform that empowers users with innovative tools and features to elevate their trading proficiency. Responsibilities Handle customer inquiries via live chat, email, and other channels regarding accounts, trading, payments, etc. Assist customers with KYC verification, account security setup, and dispute resolution. Accurately document and elevate customer issues, collaborating with technical teams for complex cases. Stay updated on futures trading rules and promptly communicate platform announcements/risk alerts (training provided). Adapt to shift schedules (if required) to ensure coverage during target market hours. Willing to work weekends and irregular hours which will include night shifts. Requirements Have an online customer support experience, and proficiency in tools like Zendesk/LiveChat. Fast learner, able to master derivatives trading terminology quickly. Patient, resilient, and skilled in de-escalating high-tension situations. Familiarity with Brazilian/Portuguese user communication styles; finance or customer service experience preferred. Proficiency in Portuguese and English is essential. Referrals increase your chances of interviewing at BingX by 2x #J-18808-Ljbffr
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Customer Service Representative
1 semana atrás
Brasília, Brasil OperationsArmy Tempo inteiro**Fully Remote Customer Service Representative (Self-Serve SaaS)** **(Weekend + Weekday Schedule)** Are you passionate about helping users succeed with innovative software? Join us on the frontlines as a **Customer Service Representative** during our exciting self-serve launch. You'll be the go-to resource for troubleshooting, guiding users, and enhancing...
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Brasília, Brasil Callnovo Tempo inteiro**Job Title: Bilingual English-Portuguese Remote Customer Service Representative** **Company: Callnovo Inc.** **Location: Remote** **Responsibilities**: - Assist customers with inquiries related to e-commerce platforms and security products. - Troubleshoot and resolve technical support issues efficiently. - Maintain accurate records of customer...
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Brasília, Brasil Callnovo Tempo inteiro**Job Title: Bilingual English-Portuguese Remote Customer Service Representative****Company: Callnovo Inc.****Location: Remote****Responsibilities**:- Assist customers with inquiries related to e-commerce platforms and security products.- Troubleshoot and resolve technical support issues efficiently.- Maintain accurate records of customer interactions and...
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Customer Service Representative
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Brasília, Brasil Operationsarmy Tempo inteiroAbout the job Customer Service Representative (Brazil) (Remote)Fully Remote Customer Service Representative (Self-Serve SaaS)(Weekend + Weekday Schedule)Are you passionate about helping users succeed with innovative software?Join us on the frontlines as a Customer Service Representative during our exciting self-serve launch.You'll be the go-to resource for...
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Customer Success Representative
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Customer Service Representative
1 dia atrás
Brasília, Brasil Bingx Tempo inteiroCustomer Service Representative (Portuguese)Get AI-powered advice on this job and more exclusive features.About BingXA leading crypto exchange since ****With 20 million registered users worldwideOfficial crypto exchange partner of Chelsea FCUser-First, reliable, innovative, and diversifiedIntegrate with over 80 public chain ecosystemsRank top on...
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Customer Service Representative
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Brasília, Brasil OperationsArmy Tempo inteiroFully Remote Customer Service Representative (Self-Serve SaaS)(Weekend + Weekday Schedule) Apply here: operationsarmy.com/application Are you passionate about helping users succeed with innovative software? Join us on the frontlines as a Customer Service Representative during our exciting self-serve launch. You'll be the go-to resource for troubleshooting,...
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Brasília, Brasil Beemarkets Securities & Financial Products Promotion Tempo inteiroCustomer Support Representative (Financial Services or Forex) Brazil **Responsibilities**: ꔷ Troubleshoot technical issues with forex trading platforms, identify and coordinate complex issues with appropriate teams, and manage client expectations to ensure client's complaints are solved appropriately. ꔷ Support ongoing account needs, such as updating...
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Customer Success Representative
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Brasília, Brasil Actum Lab North America Inc. Tempo inteiroFloori is looking for a customer-oriented, empathetic, and driven individual to join our team as a Customer Success Representative. In this crucial role, you'll act as the key point of contact for our customers, fostering strong relationships, understanding customer goals, and enabling them to maximize their return on investment (ROI) from our...
