Customer Service Representative
2 semanas atrás
Fully Remote Customer Service Representative (Self-Serve SaaS)(Weekend + Weekday Schedule)Apply here: operationsarmy.com/applicationAre you passionate about helping users succeed with innovative software? Join us on the frontlines as a Customer Service Representative during our exciting self-serve launch. You'll be the go-to resource for troubleshooting, guiding users, and enhancing the customer experience all while collaborating closely with a fast-moving internal team.Role OverviewAs a key member of our remote support team, you'll provide world-class assistance to self-serve users, ensuring their onboarding is seamless and their questions are resolved quickly and effectively. You'll work across multiple communication channels and support systems, helping shape our support function at a critical stage of growth.Note:This is a 100% remote, full-time role with a schedule that includes Saturdays, Sundays, and 3 weekdays. Candidates must be available to work on weekends.Note: This is a 100% remote, full-time role with a schedule that includes Saturdays, Sundays, and 3 weekdays. Candidates must be available to work on weekends.What You'll DoCustomer Interaction & Issue ResolutionRespond promptly to customer inquiries across Slack, support email, and ticketing systems (e.g., Pylon), while meeting SLA targetsCollaborate with AI-powered bots, escalating complex or sensitive issues for human resolution as neededCommunicate clearly, empathetically, and professionally with users from diverse backgroundsKnowledge Sharing & OnboardingAssist new users with onboarding, answering first-time questions and guiding them through setupIdentify knowledge gaps and contribute to internal documentation and help articlesCoordinate with the core team during initial onboarding phases before transitioning to night shift coverageWhat We're Looking ForMust-Have ExperiencePrevious experience in a customer support role at a software company (startup or fast-growth SaaS strongly preferred)Exceptional written communication skills in EnglishFamiliarity with tools like Slack, Intercom, Linear, Jira, Pylon, or similar support and automation systemsAbility to thrive in a remote setting with minimal oversight, embracing ambiguity and startup-paced workTools You'll UseSlackPylonJiraLinearApply here: operationsarmy.com/application
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Customer Service Representative | Brazil | Remote
2 semanas atrás
Brasília, Brasil OperationsArmy Tempo inteiroAbout the job Customer Service Representative (Brazil) (Remote) Fully Remote Customer Service Representative (Self-Serve SaaS)(Weekend + Weekday Schedule) Are you passionate about helping users succeed with innovative software? Join us on the frontlines as a Customer Service Representative during our exciting self-serve launch. You'll be the go-to resource...
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Customer Service Representative | Brazil | Remote
2 semanas atrás
Brasília, Brasil OperationsArmy Tempo inteiroCustomer Service Representative (Self-Serve SaaS)Apply here: operationsarmy.com/applicationAre you passionate about helping users succeed with innovative software? Join us on the frontlines as a Customer Service Representative during our exciting self-serve launch. You'll be the go-to resource for troubleshooting, guiding users, and enhancing the customer...
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Customer Service Representative
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Brasília, Brasil BingX Tempo inteiroCustomer Service Representative (Portuguese) Get AI-powered advice on this job and more exclusive features. About BingX A leading crypto exchange since 2018 With 20 million registered users worldwide Official crypto exchange partner of Chelsea FC User-First, reliable, innovative, and diversified Integrate with over 80 public chain ecosystems Rank top on...
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Customer Service Representative
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Brasília, Brasil APC Tech Tempo inteiro**FULL REMOTE WORK OPPORTUNITY!** **Job Overview**: We are looking for dedicated and detail-oriented individuals to join our remote Customer Service team. You will be the first point of contact for users via LiveChat and Telegram, helping them with account-related inquiries, promotions, and troubleshooting. This role requires the ability to communicate and...
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Customer Care Representative
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Brasília, Brasil Tax Goddess Tempo inteiroSeeking a detail-oriented, flexible, and motivated individual for our fast-paced team of experts. At our firm, we highly value those who demonstrate a deep commitment to their work, possess an insatiable curiosity, and continuously seek knowledge. Strong communication and active listening skills are vital to excel with us. Take the leap and become part of...
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Customer Service Representative
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Customer Service Representative
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Sales Representative
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Brasília, Brasil HireHawk Tempo inteiro**Job Title**: Sales Representative (Japanese-Speaking) **Location**: Remote **Job Type**: Full-Time **About the Role**: We are seeking a dynamic and results-driven Sales Representative with fluency in Japanese and English to join our growing team. In this role, you will be responsible for building and maintaining relationships with Japanese-speaking...
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Customer Success Manager
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Brasília, Brasil Magentrix Partner Management & Customer Management Tempo inteiroAbout Magentrix Magentrix is a PRM (Partner Relationship Management) SaaS platform that helps companies scale with partners. We power secure partner portals that drive adoption, collaboration, and revenue. Our customers span software, manufacturing, and services; our team values ownership, curiosity, and measurable outcomes. Role Overview We’re hiring a...
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Business Development Representative
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Brasília, Brasil Canonical Tempo inteiroJoin to apply for the Business Development Representative role at Canonical 1 week ago Be among the first 25 applicants Join to apply for the Business Development Representative role at Canonical Get AI-powered advice on this job and more exclusive features. Canonical is a leading provider of open source software and operating systems to the global...
