Regional Manager, Implementation

Há 10 horas

São Paulo, São Paulo, Brasil Multiplier Technologies Private Limited Tempo inteiro R$80.000 - R$120.000 por ano

At Multiplier, we're pioneering the future of remote employment. Our platform enables companies to hire top talent from anywhere in the world while simplifying the complexities of compliance, payroll, and benefits. Backed by leading investors like Sequoia, DST, and Tiger Global, we're disrupting the traditional employer of record space and driving global impact.

The Regional Manager leads a team of Implementation Managers (IMs) and Project

Managers (PMs), ensuring exceptional onboarding experiences for clients by driving

operational excellence and delivering projects on time, in scope, and in compliance.

This role is both tactical and strategic — responsible for day-to-day team

management, workload distribution, and escalation handling, while also contributing

to long-term planning to scale the Implementation function.

What you'll do:

  • Manage a regional team of IMs and PMs, providing coaching, performance

  • management, and professional development.

  • Ensure projects are delivered on time, within scope, and in compliance with

  • internal and external requirements.

  • Assign new clients based on IM/PM capacity; actively monitor and balance

  • individual pipelines.

  • Act as the second point of escalation for client and internal issues, resolving

  • blockers and aligning stakeholders.

  • Support the Sr Manager in scaling the Implementation function, improving

  • maturity across processes, KPIs, documentation, and governance.

  • Work closely with Sales, CSM, Product, Payroll Ops, and Compliance teams

  • to ensure seamless client handoffs and proactive risk management.

What you'll bring:

  • 5+ years of experience in client-facing project or implementation roles,

    preferably within a SaaS or Global Employment organization

  • 2+ years of people management experience, with a proven ability to lead

    distributed teams

  • Strong project governance, capacity planning, and escalation management

    skills

  • Excellent communication, collaboration, and stakeholder management

    abilities

  • Comfortable working in a fast-paced, ambiguous environment with evolving

    priorities

  • Experience managing multi-country or multi-product onboarding projects

  • Knowledge of HRIS, payroll, global mobility, or EOR (Employer of Record) processes

What we'll provide for you:

  • Opportunities to make a significant impact on the business and shape our marketing strategies.

  • Autonomy to drive projects and initiatives that contribute to our growth objectives.

  • Collaboration with a dynamic, diverse, and passionate team of professionals.

  • Career growth and development opportunities within a rapidly expanding organization.

  • Competitive compensation package, benefits, and recognition culture.

We appreciate your interest in joining the Multiplier team and look forward to receiving your application. If you're ready to be part of a transformative journey in the remote employment space, we encourage you to apply today

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