Lead Services Specialist

Would you like the opportunity to work for Oilfield Services Company?

Do you enjoy working in collaborative teams and solving technical problems?

Partner with the best

At Baker Hughes, our purpose is clear. We move energy forward, making it safer, cleaner and more efficient for people and the planet. Completion is a product line within the Baker Hughes portfolio, providing completion systems for the oil and gas and geothermal markets.

As an In-House - Client Specialist, you could be responsible for:

• Responsible for the profitability and customer satisfaction for assigned contracts
• Provide both service agreement, and time and material program management
• Assist in sales campaigns for new contracts and proposals
• Assure timely resolution of customer issues and customer satisfaction for assigned contracts
• Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams
• Function as liaison between internal organizations and customers for assigned contracts
• Handle billing process and job center structure
• Handles standardized project processes. Guidelines for choosing the right actions. Processes and procedures are frequently updated by other functions and have to be implemented in the department.
• Handles diverse clients in a region. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.

Fuel your passion

To be successful in this role you will:

• Have a bachelor's degree
• Previous experience in Customer Contract Management or billing process
• Managing contracts with internal and external clients.
• Previous experience in contract management with NOC´s and IOC´s (desired)
• Knowledge of billing cycle

Desired

• Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to influence others and lead small teams. Lead initiatives of moderate scope and impact. Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.
• MBA degree in projects desirable
• SAP ERP / ARIBA experience
• Desirable Petrobras SAMC experience

Location: Rio de Janeiro – Ventura

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Additional elected or voluntary benefits

About Us

With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner, and more efficient.

Join Us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Alerta de Privacidade

Os dados pessoais coletados como parte deste processo serão usados para fins de verificação de conformidade com a legislação. Tais dados serão armazenados de forma segura e com acesso limitado, sendo retidos de acordo com as políticas de retenção de documentos da Baker Hughes. Os dados pessoais serão processados de acordo com o Aviso de Proteção de Dados da Baker Hughes, e com o "Nosso Jeito: o Código de Conduta da Baker Hughes", disponível aqui.