Customer Experience

Buscamos um(a) Analista de Customer Experience Sênior para liderar melhorias estratégicas na jornada do cliente, transformar dados em insights e apoiar decisões que aumentem satisfação, engajamento e retenção.Se você tem experiência em liderar projetos de CX, transformar métricas em insights estratégicos e implementar melhorias na jornada com...

DESCRIPTIONAs a Delivery Station Customer Service Associate, you will help improve the customer experience by providing real-time, hands-on support at the station to ensure our customers receive their packages on time, as promised. 100% in person in Curitiba PR. This role will also help connect customers with experts who can provide them with the most...

Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect...

Key Responsibilities:Respond to customer messages in a timely and helpful mannerIdentify and resolve customer issues or escalate when necessaryCommunicate effectively with internal teams to follow up on customer needsMaintain detailed records of customer interactionsEnsure consistent and professional service in every interactionMaintain detailed records of...

About WarmlyWarmly is a fast-growing Series A company backed by Y-Combinator, Felicis, and Sequoia, with a high-velocity, transparent, and data-driven work culture. Our AI sales platform saves hundreds of hours/week for sales teams while helping our customers achieve their mission faster. Heading into 2025 with new funding, we will be scaling $3M to $10M in...

Job Type: Independent Contractor, Full-timeWork Schedule: Monday–Friday, 7 AM – 8 PM PST, and Saturday–Sunday, 8 AM – 5 PM PST (shifting schedule every month; must be open to working weekends and US holidays during peak seasons and special events)About Pearl Talent::Pearl works with the top 1% of candidates from around the world and connects them...

Our client is a revolutionary cosmetics brand seeking passionate and dynamic individuals to join our support team. We celebrate creativity, self-expression, and inclusivity, and offer a range of bold, innovative makeup products. If you're a self-assured beauty enthusiast with a passion for exceptional customer service, we want to hear from youWhat You'll Be...

Estamos em busca de profissionais que queiram evoluir a jornada do cliente, garantindo qualidade, consistência e análise de dados para gerar insights e apoiar decisões da área de CX.Se você gosta de mapear processos, analisar métricas como NPS e CSAT, implementar melhorias e apoiar projetos de automação e engajamento, essa vaga é pra você...

Nosso modo de ser Pessoa AtlasianaCom uma cultura inovadora, estamos mudando a forma de fazer tecnologia, oferecendo valor com uma missão social que conecta centenas de pessoas pelo Brasil e pelo mundo. Em 7 anos, conquistamos o título de Great Place to Work por quatro anos consecutivos, fomos reconhecidos nas 10 melhores empresas nacionais para as...

As a Customer Service Team Leader you will oversee both customer service and local operations workflows, ensuring seamless delivery of player support and operations. A key part of this role is to be highly resourceful in managing all online slots operations needs, including coordinating with vendors, handling game-related issues, and ensuring the timely...