Regional Product Specialist
Há 3 dias
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At Leica Biosystems, we're not just shaping the future of cancer diagnostics — we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact.
Learn about the Danaher Business System which makes everything possible.
The Regional Product Specialist for Leica Biosystems. This role will provide advanced technical guidance, training, and field support, while collaborating with commercial teams to drive business growth and customer satisfaction.
This position is part of Leica Biosystems, located in São Paulo/Capital and will be remote with frequent travel across LATAM and presence at customers office as well. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives.
You will be a part of the Services and Applications team and report to the Services and Application Manager responsible for acting as the technical, services and/or application expert for Leica products across LATAM, supporting indirect channel, internal team and customers to ensure optimal product performance and adoption. If you thrive in a fast paced and matrix organization role and want to work to build a world-class marketing organization—read on.
In this role, your main responsibilities are:
- Serve as the regional subject matter expert for Leica products, providing technical and application support to customers, training, Field Service Engineers (FSE), Field Application Specialists (FAS) and/or Indirect Channels across Latam.
- Manage knowledge base across the region for Services, by delivering service product training and workshops for internal teams, indirect channels and customers, ensuring proper usage and best practices.
- Escalate critical technical issues and troubleshooting services promptly and follow up on corrective actions to prevent recurrence. Monitor product performance in the field, collect feedback, and communicate improvement opportunities to global product teams.
- Support the launch of new products in LATAM, including training, marketing alignment, and technical validation. Participate in regional and global product meetings to share insights and best practices.
The essential requirements of the job include:
Education
- Technical or Bachelor's degree in Life Sciences, Engineering, or related field.
Experience:
- Proven strong field experience in technical roles within the healthcare or medical devices industry; IVD experience is a strong plus. Proven ability to manage complex technical processes and support multidisciplinary teams.
- Experience with CRM tools (Salesforce), ERP systems, and Microsoft Office Suite
- Ability to work effectively across cultures and geographies.
Language:
- Advanced English (spoken and written).
- Advanced Brazilian Portuguese (spoken and written).
- Spanish will be differential.
Travel, Motor Vehicle Record Requirements
- Ability to travel 80%+, frequent overnight travel, must maintain a flexible schedule, often with short notice. International travel will be required.
- Must have a valid driver's license with an acceptable driving record.
- Must have a valid Passport and USA Visa
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit
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