Head of Network Engineer

Head of Network Engineer

Full-time

Employee Status: Regular

Role Type: Home

Department: Information Technology & Systems

Schedule: Full Time

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at

The Role:

Experian is looking for a highly motivated, passionate, and enthusiastic individual who is interested in providing the highest level of support for our network engineering team that handles implementation of new networks and assists with upgrading of existing networks. This includes our internal corporate network, our production datacenter network, and our customer facing client networks.

As the Senior Manager of Network Implementation, this individual is expected to provide energetic and creative leadership for the Network Operations and Engineering staff to enable them to provide converged, world class, high performing, network services to the entire company.

Responsibilities

• Managing a dynamic IT organization with highly variable priorities
• Manage and lead the Brazil teams that run the operations and engineering of network and security infrastructure, including Public Cloud, Firewalls, Switches, Routers and VPN, including cloud and premise-based Web Application Firewalls, Intrusion Prevention Systems, Web Gateways, and Firewalls.
• Manages the engineering design solutions for new Experian customers or applications requiring network access and support
• Develop OKR's and KPI's and gain alignment on those metrics with the Brazil leadership team to ensure delivery of Network and Network Security products and services is clearly understood
• Collaborate with the other leaders in Global Network Services to implement device configuration standards, and policies and procedures that provide world class support to our business and clients
• Collaborate with the other leaders in Global Network Services for Capacity planning and management, Disaster Recovery, Contingencies and Business Continuity
• Hire, train, and supervise the network staff and ensures the staff is empowered to exercise initiative and work creatively
• Responsible for staff salary planning, personnel actions, and performance management process.
• Create an environment of continual growth in professional skills and knowledge for all staff members
• In collaboration with the Global Network leadership teams, create a roadmap for Global Network team to help meet customer needs today and in the future
• Take a senior leadership role in high level cross-functional / cross-organizational team projects
• Deliver converged, reliable, scalable, high quality services to the business including Network Infrastructure, local area network, wide area network, internet, and telecommunications
• Effectively manage vendor relationships and coordinate with the procurement and legal teams
• Be flexible and handle competing/changing priorities

• Passion and desire to lead and motivate a team of engineers to achieve personal and professional goals with a focus on continual growth through development plans and goals
• 10+ years of working experience in a customer driven support role for an organization similar to our size
• 6+ years of experience managing a network operations/engineering team for a large enterprise
• Experience in managing an environment that includes Public Cloud (AWS, GCP, Oracle, Azure etc), Private Cloud, Colocation facilities and Datacenter facilities
• Proven ability to manage workloads using Agile framework
• Knowledge of the acquisition, installation, maintenance, and management of networking, telecommunication and computer/server equipment
• Proven ability to exercise sound judgment in complex, high pressure situations
• Proven ability to facilitate productive meetings and work successfully in a team-oriented environment
• Proven ability to create and establish processes, documentation, and automations required to effectively hand-off between network engineering and operations teams
• Extensive experience/knowledge of Cisco ACI hardware and software

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

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