Field Services Engineering Technician

Há 5 horas

São Paulo, São Paulo, Brasil Zimmer Biomet Tempo inteiro R$80.000 - R$120.000 por ano
What You Can Expect

Zimmer Biomet is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to alleviating pain and improving the quality of life for people around the world. The Field Service Engineer (FSE) is responsible for providing highly visible onsite and remote technical support within their assigned regions for ROSA Surgical Devices. This role is responsible for handling, maintaining, installing and providing support for ROSA as well acting as a key player in complaint investigations, including troubleshooting with on-site Zimmer Biomet representatives in the operating room. The FSE plays a critical role in ensuring the servicing of the ROSA Surgical Device throughout its lifecycle.

How You'll Create Impact
  • Perform ROSA system installations, along with troubleshooting and repair
  • Schedule and conduct Preventative Maintenance (PM) and Corrective Maintenance (CM) at customer sites as required
  • Assess technical problems and find a solution or determine how to elevate questions appropriately in high pressure situations
  • Act as a liaison between Zimmer Biomet and customers on communications regarding quality and performance of products
  • Demonstrate and utilize critical thinking in assessment of performance and risks associated with installed medical devices
  • Respond to customer inquiries and maintain professional communication
  • Provide product feedback and improvements to R&D
  • Support product trade shows and lab trainings as needed
  • Manage and maintain stock of inventory, company equipment, and documents that are necessary for servicing related activities
  • Provide on-site support for product demonstrations and educational initiatives to build local and regional market awareness
  • Manage and maintain stock of inventory, company equipment and documents that are necessary for servicing related activities
What Makes You Stand Out
  • Promote the highest levels of customer satisfaction through the timely response of customer inquiries, provide clear and effective communications, and maintain professional appearances
  • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner
  • Follow all internal communication and documentation policies
  • Independently work without specific direction on daily activities
  • Proficiently determine one's own schedule based on business needs
  • Apply technical knowledge to solve varied and complex problems, potentially ones not previously encountered
  • Regularly collaborate with others in suggesting valuable solutions as an active contributor
  • Must demonstrate mutual respect, ongoing communication, and a positive outlook with both internal team members and customers
Your Background
  • B.S. or M.S. in Engineering or relevant Science
  • Valid driver's license and good driving record
  • 2-4 years of experience in field support, engineering, or other customer-facing function preferably with a medical device company

Preferred

  • Prior experience with robotics
  • Project management skills
  • Experience working in an operating room environment
Travel Expectations
  • Up to 80 percent
  • Applicants should be willing to work flexible hours, including evenings, weekends and the possibility of holidays

  • Field Technician

    2 semanas atrás

    São Paulo, São Paulo, Brasil SUNPURE Tempo inteiro R$40.000 - R$60.000 por ano

    Company DescriptionSUNPURE is a high-tech company specializing in R&D, manufacturing, sales, and service of renewable energy intelligent robots. Our core portfolio includes full-scenario PV cleaning robots and PV module fitting robots designed to address installation, cleaning, and operational challenges in solar plants. Headquartered in Hefei and Dubai,...

  • FIeld Service Engineer

    2 semanas atrás

    São Paulo, São Paulo, Brasil United Imaging Healthcare Tempo inteiro R$60.000 - R$80.000 por ano

    Field Service Engineer (CT/PET CT/ MR/Xray)Key ResponsibilitiesMaintain all models specific to a modality in the assigned area.Perform total system level trouble-shooting on complex multi-symptom problems.Communicate clearly with end-users and department managers on equipment status; maintain customer satisfaction.Share best practices.Maintaining...

  • Field Service Engineering

    1 semana atrás

    São Paulo, São Paulo, Brasil Danaher Tempo inteiro R$60.000 - R$120.000 por ano

    Bring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging...

  • Electrical Technician

    1 semana atrás

    São Paulo, São Paulo, Brasil 40c7568b-19d2-4063-8a49-a1daa5c85609 Tempo inteiro R$40.000 - R$60.000 por ano

    Company DescriptionBrasserie Nationale d'Haïti (BRANA), a part of HEINEKEN, is the premier and only brewery in Haïti. We produce and sell a diverse range of beverages including beer, Malta, soft drinks, energy drinks,. BRANA is proud to be a driving force in the Haitian economy, employing over 1200 people directly and supporting many others indirectly...

  • Service Technician

    2 semanas atrás

    São Paulo, São Paulo, Brasil Zeeco Tempo inteiro R$60.000 - R$80.000 por ano

    Zeeco fosters a robust work environment where employees, from engineering teams to support groups, benefit from a strong culture, trained leadership, and opportunities for growth. Zeeco collaborates with the biggest names in the industry, enabling individuals to broaden their skills alongside teams of subject matter experts.   Key Responsabilities · The...

  • Field Service Engineering Expert

    1 semana atrás

    São Paulo, São Paulo, Brasil Danaher Tempo inteiro R$80.000 - R$120.000 por ano

    Bring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Beckman Coulter Diagnostics, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging...

  • IT Support Field Technician

    2 semanas atrás

    São Paulo, São Paulo, Brasil Fortis Hayes Tempo inteiro R$80.000 - R$120.000 por ano

    Job Name: IT Support Field TechnicianJob City: São PaoloJob Location: São Paolo, BrazilJob Description:We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers,...

  • Internal Services Technician

    2 semanas atrás

    São Paulo, São Paulo, Brasil ABB Tempo inteiro R$35.000 - R$55.000 por ano

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Service Team LeaderJob...

  • Analista de Field Service

    2 semanas atrás

    São Paulo, São Paulo, Brasil 3AM IT Services Tempo inteiro R$80.000 - R$140.000 por ano

    *Field Service - Gestão de Ativos – Prestador de Serviços*Tipo de oportunidade: somente para profissionais com empresas – PJ.Modelo: Atendimento presencial à um cliente da 3AM IT.

  • Service Technician

    Há 5 horas

    São Paulo, São Paulo, Brasil Particle Measuring Systems Tempo inteiro R$30.000 - R$60.000 por ano

    Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes. We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across...