Device Management Specialist

About Us
At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world's largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.

The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies.

We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society's evolving needs. Learn more about
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More About Us
Come be part of the EMIT Department of ExxonMobil Business Support Center Brasil Ltda. at our Global Business Center (GBC) in Curitiba, with more than 21 years of presence in the country and a workforce of ~1800 employees, that provides support to an extensive portfolio of businesses across the globe. Our offices are located in Brazil, USA, Europe and Asia.

What Role You Will Play In Our Team
We are looking for a Device Management Specialist with expertise in Microsoft Configuration Manager and Intune. The ideal candidate will have a strong background in managing device configurations, deployments, and troubleshooting. This role requires a proactive individual with excellent problem-solving skills and the ability to manage multiple tasks efficiently.

What You Will Do
Key Responsibilities:

• Configuration Manager Infrastructure: Manage and maintain the Configuration Manager infrastructure, ensuring optimal performance and reliability.
• Collections and Deployments: Create and manage collections, and oversee software and hardware deployments.
• Application Management: Handle the deployment and management of applications through Configuration Manager and Intune.
• Client Management: Troubleshoot and resolve client management issues, including software center and application installation problems.
• Intune Communication and Policies: Manage Intune communication, policies, and deployments to ensure compliance and security.
• Certificate Management: Oversee the management of digital certificates, ensuring secure communication and authentication across devices.
• Troubleshooting: Provide advanced troubleshooting for Configuration Manager and Intune-related issues, including application installation problems, ensuring minimal downtime and disruption.

About You
We are looking for a specialist who excels in dynamic environments. The ideal candidate will have excellent verbal and written communication skills, strong teamwork, and coordination experience with support teams or business clients. Essential qualifications include strong analytical and problem-solving skills, Proficient in Intune communication, policies, and deployments. Also, strong troubleshooting skills in Intune communication, policies, and certificate management. Technical requirements include:

Mandatory:

• Bachelor's Degree in related field.
• Minimum of 5 years of experience in device management using Microsoft Configuration Manager and Intune.
• Proficient in Configuration Manager infrastructure, collections, deployments, and application management.
• Strong troubleshooting skills in client management, software center, and application installation issues.
• Advanced/Fluent English

Nice to have:

• Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate or similar are preferred
• Previous experience working with Oil/Gas industry.

Your Benefits
An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance, and life.

We offer you:

• PAE – Programa de Assistência aos Empregados
• Seguro de Vida
• Auxilio Creche / babá
• Tickets alimentação
• Assistência funeral
• Auxilio Filho Excepcional
• Plano de pensões
• Among others.

Please note benefits may be changed from time to time without notice, subject to applicable law.

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EEO statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

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