IT&D LATAM Junior Manager

Há 3 dias

Greater São Paulo Area, Brasil UCM Solutions Tempo inteiro

About Us

UCM Business Solutions is an outsourcing and consulting firm specialized in providing financial and administrative support services to large organizations. This position will be hired under UCM and allocated to work directly with one of our clients, a multinational company in the consumer goods industry.

About the Role

As the
IT&D Junior Manager, LATAM
, you will play a critical role in connecting technology and business across the LATAM region. This is a unique opportunity to
build and shape a new IT&D function from the ground up
, driving innovation, scalability, and value creation in alignment with the company's business strategy.

This role is ideal for a
self-starter with an entrepreneurial mindset
, who thrives in dynamic environments, enjoys challenges, and is highly action- and results-oriented. You will work closely with Global, Area, and local commercial teams to lead and activate strategic IT&D initiatives across LATAM.

Key Responsibilities

  • Provide application support for local systems within your functional scope.
  • Act as a key liaison between local users and the broader IT support organization for non-local applications.
  • Plan, manage, and execute regional and country-level IT&D projects across LATAM.
  • Identify, evaluate, prioritize, and deliver value-added initiatives aligned with business strategy.
  • Develop and deliver training and continuous improvement programs to ensure system adoption and process compliance.
  • Translate business needs into clear technical and non-technical requirements.
  • Define application changes and develop cost-benefit analyses.
  • Provide direction to developers and project teams throughout solution design and delivery.
  • Lead requirements gathering using investigative techniques such as interviews, workshops, observations, and data analysis.
  • Analyze and document current-state processes, data, and reporting, proposing improvements and driving regional consistency.
  • Partner with stakeholders to define KPIs, targets, success criteria, and benefits realization metrics.
  • Champion data governance, compliance, and process standardization initiatives.
  • Lead country- and region-specific projects, ensuring alignment of scope, vision, and outcomes.

What You Bring

  • Bachelor's degree in Information Technology, Business Management, or related fields.
  • 3+ years of experience in IT&D operations and project environments.
  • Experience supporting ERP systems (preferred).
  • Solid understanding of business processes and commercial acumen.
  • Proven experience in requirements analysis and solution design.
  • Hands-on experience with software and hardware implementation projects.
  • Strong stakeholder management, communication, and interpersonal skills.
  • Customer-focused and service-oriented mindset.
  • Ability to work independently and collaboratively in fast-paced environments.
  • Agile, proactive, and results-driven approach.

Work Model & Contract

  • Hybrid work model
    : 2 days per week onsite
  • Office location
    : JK Iguatemi region – São Paulo, Brazil
  • Employment type
    : Permanent

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