Talent Content Development Supervisor

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

The Catamaran Training Content Development Supervisor is responsible for designing and delivering high-quality training materials related to Catamaran, tailored to diverse audiences and developed using industry best practices. For the Catamaran team, this role owns the full training lifecycle: from needs assessment and content creation to deployment and ongoing maintenance. The supervisor identifies the most effective delivery channels (e.g., webinars, workshops, micro video) based on learning objectives and audience needs, and collaborates with key stakeholder's, such as TDM, OCM, and service lines to promote the Catamaran technical and sales enablement training programs.

Responsibilities:

• Design and produce high-quality training materials, including e-learning modules, presentations, videos, manuals, and interactive content, tailored to diverse audiences, using modern instructional design techniques.

• Own the full lifecycle of training development — from needs assessment, concept creation, content creation to deployment to ongoing maintenance.

• Identify the most effective channels (e-learning, webinars, workshops, videos, etc.) based on learning objectives and audience needs.

• Collaborate with key stakeholders to promote training programs across appropriate channels.

• Implement a cadence to review and refresh materials based on feedback, changes in business priorities, and learning trends.

• Analyze engagement and outcomes to continuously improve learning experiences.

• Develop assessment tools to measure training effectiveness, collect feedback, and make data-driven improvements to content and delivery methods.

• Manage timelines, resources, and budgets for training initiatives, ensuring projects are delivered on time and within scope.

• Develop clear and compelling communication plans to promote training programs and ensure high participation and engagement.

• Working closely with subject matter experts (SMEs), OCM, TDM, and Catamaran team leads to align training efforts with firm strategic priorities.

Required Qualifications:

• 5+ years of relevant experience

• Practical knowledge of Blooms taxonomy, change management methodologies, training, implementation, and employee development.

• Proficiency with Articulate, Smartsheet's, and Microsoft: SharePoint, PowerPoint, Word, Excel.

Preferred Qualifications:

• Bachelor's degree in human resource development, instructional design, communications, education, instructional design, or related areas.

• Certified in either Kotter or Prosci change management methodologies

• PMP Certification, preferred

• Advanced Articulate and instructional design

• Advanced Microsoft Office skills

• Experience with Microsoft Power Apps

• Experience using Qualtrics or other survey tools.

• Expertise with Kirkpatrick training model framework

At RSM, we offer a competitive benefits and compensation package for all our people.  We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.  Learn more about our total rewards at     

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Salvadoran Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email