Market Development Manager

We are in immediate need for a dynamic Market Development Manager with a proven track record of business & sales growth to be based in Brazil, working nationally.

To meet Food Vessel's goals, the Market Development Manager is responsible for identifying and onboarding new sellers and providing competitive commercial products for export on the FV platform that are to attract purchases from existing buyers across our ecosystem.

Key Performance Areas include but are not limited to:

• Onboard credible sellers in your country of operation using direct and referral sales processes and build strong partnerships to develop the FV portfolio, whilst ensuring all sellers meet international and FV quality and service codes
• Achieve transactional and financial targets in the form of key performance indicators such as new customer conversion, seller transactional growth, product portfolio growth and competitiveness, income growth generation, and profit versus budget
• Actively manage local marketing, attend conferences and networking events with the intention of attracting new customers and promoting the company.
• Ensure regular interaction with customers to address any service needs and increase FV's share of wallet. Keep a close eye on customers' feedback to ensure that our products and services always exceed expectations and are competitive.
• Make frequent visits to customers and monitor and track the portfolio on a dynamic basis to recognize opportunities and threats early.
• Assume responsibility and be accountable for day-to-day management of the FV country portfolio. Ensure completion of periodic reviews and regular monitoring of all trading parameters within the review cycle.
• Develop and update account plans for each relationship and use it as a basis for regular customer interaction. Create an effective CRM system and ensure all new deals in discussion are recorded and updated electronically. Update and maintain customer information database on regular basis.
• Ensure that continuous and early feedback is given to the business on sales volatility, major deviations from plan, customer and 3rd party service partner suggestions.
• Evolve a CRM link to the FV service team to ensure the Platform's day-to-day transaction needs are addressed and prioritized.
• Comply with internal policies to ensure high standards of operating consistency across the company. Ensure fulfilment of all required documentation as per FV's compliance policies and other standard operating procedures.

Knowledge:

• Has advanced understanding of foodstuffs sales account management and export trading
• Has created, developed and managed diverse and profitable customer portfolios in the food industry using e-commerce or purchasing platforms
• Has a solid understanding of trade export & finance, buyer-seller payment cycles, quality assurance, logistics, planning and customs processes

Experience:

• Minimum 10 years of manager-level procurement, sales and/or business development experience within industries focusing on container-export trade of food raw materials, farm products, food manufacturing, FMCG, food & beverage, restaurant chains, multi-national groups with e-commerce as a sales channel, etc
• Extensive knowledge in buying/selling of foodstuffs across the common categories (meats, poultry, fruits & vegetables etc) in Brazil
• Multi-brand, multi-market, multi-channel management experience required
• Demonstrable large SKU count/catalogue management
• An outstanding track record of service standards

Skills:

• Degree in marketing, business administration, supply chain, manufacturing, or similar
• Outgoing, resilient, intuitive & insightful, with a passion for business growth
• Proven record of revenue generation from new and retained customers
• Excellent communicator and networker who demonstrates integrity in every deal
• An experienced Self-starter; Country management requires independence whilst reporting to an internationally based support team