Sr. Account Manager

About RedCloud
The global supply chain is broken—creating a $2 trillion inventory gap where essential consumer goods fail to reach the people who need them. Brands miss sales, distributors mismanage stock, and retailers face empty shelves. The result? Higher prices, slower growth, and lost opportunity across the board.

RedCloud is fixing this. Our RedAI digital trading platform, bulk and retail trading exchanges connect key parts of the supply chain—enabling bulk inventory exchange, streamlined digital payments, and generating vast quantities of aggregated market data. By applying AI and machine learning techniques, we deliver predictive market insight and trading recommendations straight back to the trading environment—facilitating smarter everyday business decisions for our customers, from factory to warehouse to store.

Headquartered in London, RedCloud became a publicly listed company on Nasdaq (RCT) in March 2025. With a diverse team spanning many nationalities and operations across Africa, the Middle East, Europe, and Latin America. We're building a more connected and efficient global trade network. Our AI labs are busy exploring the next generation of smart AI agents and deeper FMCG market intelligence for the benefit of our customers across a growing operational footprint.

Who We Are Looking For
We are seeking a highly motivated and results-driven Cluster Manager, Enterprise, who will be responsible for acquiring viable tier-one distributors to join our marketplace platform. This role requires a dynamic and strategic leader with a deep understanding of FMCG route-to-market models, B2B technology sales, and a strong record of successfully pitching commercial solutions to enterprise-level clients. The role combines prospecting, client qualification, relationship management, and performance delivery to meet key business growth objectives. The successful candidate reports to the Cluster Lead.

Main Responsibilities
Distributor Acquisition

• Drive the identification and onboarding of commercially viable distributors across the assigned cluster.

Lead Prospecting and Qualification

• Conduct detailed market mapping and research to identify target distributor profiles.
• Leverage multiple prospecting channels, including cold calls, strategic referrals, and existing networks.
• Qualify leads using predefined metrics to ensure high conversion potential.

Strategic Client Engagement

• Deliver persuasive solution-based pitches to decision-makers and stakeholders.

Sales Performance and Quota Management

• Consistently meet or exceed monthly and quarterly acquisition, activation and growth targets.
• Formulate and implement region-specific sales plans aligned with company goals.

CRM & Sales Pipeline Management

• Use CRM tools to manage sales activities and ensure accurate data entry and pipeline tracking.
• Provide timely reports and insights on conversion rates, deal stages, and client feedback.

Market and Competitive Intelligence

• Stay abreast of industry trends, competitor strategies, and market dynamics in the assigned cluster.
• Share actionable insights to inform strategic decisions and refine go-to-market approaches.

Cross-Functional Collaboration

• Liaise with internal teams, including Marketing, and Operations, to ensure a cohesive delivery of our value proposition to distributors.
• Ensure feedback loops are maintained for continuous improvement of offerings and experience.

Experience We Think You'll Need

• Minimum of 5 years of progressive experience in FMCG distribution and B2B sales.
• Demonstrated success in closing high-value commercial deals and building client trust.
• Regular travel within the assigned cluster is required for client meetings and market development.
• Full-time; flexibility required to meet business-critical deadlines or engage with clients outside standard working hours.

Skills

• Strong expertise in lead generation, solution selling, and account management.
• Excellent communication, presentation, and negotiation skills.
• Proficient in CRM tools and digital sales management systems.
• High emotional intelligence with the ability to build rapport across various stakeholders.

Education

• Bachelor's degree in business administration, marketing, or a related field (nice to have)

Key Competencies

• Leadership: Proven ability to lead initiatives and drive outcomes independently.
• Customer-Centricity: Strong focus on understanding client needs and delivering value.
• Results-Driven: Track record of consistently achieving or surpassing commercial targets.
• Adaptability: Comfortable working in dynamic environments and adjusting strategies accordingly.