Sales Effectiveness Operations Specialist

About Us
Keeta, the international subsidiary of Meituan—the global delivery giant—is on a mission to transform food and consumer product delivery worldwide. With our core belief: "We help people eat better, live better," we're taking innovation to the global stage.

In less than one year, Keeta became an industry leader in Hong Kong, China. Soon after, we expanded into Saudi Arabia and are now present in more than 20 cities. Following our recent successful launch in Qatar, Kuwait and the UAE, we're bringing that same speed and innovation to more of the Middle East, and to Brazil.

What You'll Do
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Core Data Labeling & Information Governance (50%) a.Responsible for cleaning, categorizing, and accurately labeling core business data such as sales leads, customer profiles, and marketing activities to ensure data quality. b.Establish and maintain an internal business information tagging system that is clear, consistent, and easy for business staff to understand and use. c.Deeply understand the business context and effectively judge and classify complex and ambiguous customer information, providing a solid foundation for data analysis. d.Collaborate with the data team to translate labeling rules into logic that can be partially automated by the system, improving overall efficiency.

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Sales Process Insights & Optimization (40%) a.Proactive Analysis: Based on high-quality data labeling, identify conversion bottlenecks, efficiency gaps, and potential risks across all sales stages (from lead acquisition to deal closure). b.Process Design: Participate in designing and optimizing sales SOPs, clarifying key actions, evaluation criteria, and required tools at each stage, enabling the sales team to follow standardized procedures. c.Tool Enablement: Work closely with product and technology teams as a business representative to propose optimization needs for CRM, MA, and other sales tools, ensuring tools serve the process rather than restrict it. d.Knowledge Accumulation: Help solidify best sales practices and cases into team assets through labeling and process documentation.

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Cross-Department Collaboration & Support (10%) Provide training and support to the sales team regarding data standards and process guidelines.Serve as a "translator" and bridge between the sales team and data, product, and technology teams, ensuring accurate information transfer and aligned objectives.

What We Need From You
Requirements:

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Experience: At least 2 years of merchant operations, marketing activities, or sales operations experience.

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Data Analysis Skills: Proficient in various analysis software, capable of multidimensional analysis and making informed business decisions.

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Market Insight: Sensitive to market and industry information, able to capture trends and develop strategies.

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Project Management Skills: Strong communication and expression skills, coordination ability, team spirit, and organizational skills.

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English can be used as a working language.

Preferred Qualifications:

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Experience in food delivery or local services industry is preferred.

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Proficiency in SQL or other data analysis tools.

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Experience in merchant operations, strategy operations, product operations, or business analysis is preferred.

What Makes This Role Exciting
Position Advantages:

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Start-up team, with opportunities to participate in core projects and significant growth potential.

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Experience different countries, languages, and cultures.

Why Join Keeta
Keeta is redefining the future of food delivery with a bold vision and innovative spirit. As a fast-scaling brand under Meituan's global ambition, we offer a unique blend of stability and startup energy, providing boundless opportunities for personal and professional growth. Whether you want to specialize in your field or gain cross-functional experience, Keeta empowers you to take charge of your career.

As we expand globally, we are committed to building a workplace that reflects our unique culture while incorporating global best practices. You'll be part of a company that's transforming the delivery industry while supporting local communities, empowering merchants, and delivering outstanding customer experiences.

At Keeta, you'll collaborate with a passionate and pragmatic global team across over 57 countries, bringing diverse perspectives that drive creativity and innovation. We believe diversity is our strength and it pushes us to deliver better solutions for our customers and partners in Hong Kong, Saudi Arabia, and beyond.

Keeta offers limitless career growth and equal development opportunities, empowering you to grow as the company grows. Every day presents an opportunity for you to make a meaningful impact, grow professionally, and be part of something extraordinary. You'll thrive in a dynamic environment where every contribution is valued. Together, let's build the future of food delivery.