Customer Success Specialist
Há 2 dias
Join Our Team & Make an Impact
Are you passionate about building strong client relationships and driving success? We are looking for a
Customer Success Specialist
to help expand our
Brazilian market
and ensure our clients maximize the value of our digital learning solutions.
As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long-term growth. If you thrive in a
fast-paced, dynamic environment
and enjoy making a meaningful impact, this role is for you.
What You'll Do
- Be a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs.
- Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start.
- Drive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programmes.
- Unlock growth opportunities: Identify upsell possibilities and expand client partnerships.
- Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions.
- Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning.
Why You'll Love This Role
- Impact and Growth: Help businesses upskill their workforce while growing your career in a thriving global company.
- Dynamic and Collaborative Culture: Join a diverse, supportive, and knowledge-sharing environment where your ideas matter.
- Fast-Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning.
What We're Looking For
- Fluent or bilingual in Portuguese
- Intermediate English proficiency
- Passionate about customer success and relationship management
- Exceptional communication and analytical skills
- Highly organized and adaptable to varied projects
- Proactive problem-solver with a growth mindset
- Team player who values collaboration and knowledge-sharing
Experience in Training, e-Learning, or HR Solutions (SaaS) is a plus.
What We Offer
Our culture is unlike anywhere else. Starting day one of your , tons of awesome perks and benefits await you, including:
- Dynamic, startup-like experience within the security of a fast-growing, 25-year old Swiss-based company.
- Learn from top executives and visionaries in the learning and language market.
- The experience of joining an innovative organization with an international, vibrant working environment.
- Full on-boarding and fast ramp mentoring program leading candidate to success.
- World-class learning experience by being a goFLUENT learner. Learn from one of our 18 business languages
- Ability to work from any of our 20+ offices around the world.
- Exciting team-building events.
Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide:
goFLUENT, headquartered in Geneva, Switzerland, is the world's leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human interaction on any device.
-
Customer Success Specialist
Há 7 dias
São Paulo, São Paulo, Brasil Elleve Tempo inteiro R$40.000 - R$120.000 por anoVaga: Customer Success Specialist ElleveNa Elleve, acreditamos que a educação é o motor da transformação profissional e corporativa. Somos uma HRTech que conecta colaboradores e empresas a oportunidades de desenvolvimento e formação, com tecnologia, inteligência de dados e um modelo de benefícios inovador.Estamos em busca de uma pessoa de Customer...
-
Customer Success Specialist
Há 5 dias
São Paulo, São Paulo, Brasil Botcity Tempo inteiro R$40.000 - R$60.000 por anoCompany and Role OverviewAt BotCity, we've built a pioneering Intelligent Automation platform, backed by global investors such as Y Combinator and SoftBank. Our mission is to empower enterprises worldwide to scale their automation initiatives with best-in-class governance, orchestration, and developer tools. We believe that automation projects are...
-
Customer Success
4 semanas atrás
São Paulo, São Paulo, Brasil Eazybe Tempo inteiro**We're Hiring: Customer Success Specialist (Brazil)****Location**: Remote (Brazil)**Work Hours**: Monday - Saturday, 9:00 AM - 6:00 PM (Brazil Time)Are you passionate about **helping customers succeed** and have a **technical background**? We're looking for a **Customer Success Specialist** to support our **Portuguese & Spanish-speaking clients**.**What...
-
Customer Success
Há 5 dias
São Paulo, São Paulo, Brasil Eazybe Tempo inteiro R$26.560 - R$260.000 por anoWe're Hiring: Customer Success Specialist (Brazil)Location: Remote (Brazil)Work Hours: Monday – Saturday, 9:00 AM – 6:00 PM (Brazil Time)Are you passionate about helping customers succeed and have a technical background? We're looking for a Customer Success Specialist to support our Portuguese & Spanish-speaking clients.What You'll DoOnboard new...
-
Customer Success Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil buscojobs Brasil Tempo inteiroOverview Oportunidade PJ na f5 estratégia : Customer Success com Foco Comercial Modelo Híbrido | Local : São José / SC Contratação : Pessoa Jurídica (PJ) Sobre a empresa Somos uma agência de Marketing, Digital, focada em performance e especialistas em saúde. O desafio Buscamos um(a) profissional para atuar em Customer Success com forte viés...
-
Customer Success Specialist
Há 5 dias
São Paulo, São Paulo, Brasil Revi Tempo inteiro R$40.000 - R$60.000 por anoSobre a ReviA Revi é a primeira plataforma especializada em marketing de performance via Whatsapp. Utilizamos inteligência artificial para analisar dados e recomendar audiências, textos de mensagens, estratégias e automações. Entregando um ROI médio de 29x por campanha.Trabalhamos com empresas líderes do mercado de suplementos, vestuário, eventos e...
-
Customer Success Specialist
4 semanas atrás
São José dos Campos, São Paulo, Brasil edrone Tempo inteiroAre you passionate about **eCommerce and customer success**? Do you thrive on building strong relationships and driving business growth? If so, this is your chance to **make a real impact**As a **Customer Success Specialist at edrone**, you'll be responsible for **client retention, contract negotiations, and revenue growth**, ensuring our clients maximize...
-
Customer Support Specialist
4 semanas atrás
São Paulo, São Paulo, Brasil LeanIX GmbH Tempo inteiroLeanIX enables organizations to continuously transform. Our platform helps to efficiently organize, plan, and manage IT landscapes, supporting 1000+ customers with SaaS Management, Enterprise Architecture Management, and Value Stream Management.We are looking for a Customer Support Specialist, based in our Sao Paulo, Brazil who will help evaluate and support...
-
Customer Success Specialist
2 semanas atrás
São Paulo, São Paulo, Brasil AB InBev Tempo inteiro R$90.000 - R$120.000 por anoWork model:On-site| Location:São Paulo, SPAbout usAB InBev is the leading global brewer and one of the world's top 5 consumer product companies. With over 500 beer brands, we're number one or two in many of the world's top beer markets, including North America, Latin America, Europe, Asia, and Africa.About AB InBev Growth GroupCreated in 2022, the Growth...
-
Customer Success Manager
3 semanas atrás
São Paulo, Estado de São Paulo, Brasil Eazybe Tempo inteiroPay: From R$2,656.00 per monthJob description:We’re Hiring: Customer Success Specialist (Brazil)Location: Remote (Brazil)Work Hours: Monday – Saturday, 9:00 AM – 6:00 PM (Brazil Time)Are you passionate about helping customers succeed and have a technical background? We’re looking for a Customer Success Specialist to support our Portuguese &...
