Customer Success Specialist
Há 6 dias
Sobre a Revi
A Revi é a primeira plataforma especializada em marketing de performance via Whatsapp. Utilizamos inteligência artificial para analisar dados e recomendar audiências, textos de mensagens, estratégias e automações. Entregando um ROI médio de 29x por campanha.
Trabalhamos com empresas líderes do mercado de suplementos, vestuário, eventos e wellness. Levantamos a nossa primeira rodada de investimentos em 2024 e desde então já crescemos mais de 10x, com a meta de triplicar até o final do ano
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Sobre a Vaga:
Como
Customer Success Specialist
, você será o primeiro contato com nossos clientes, com o objetivo de auxiliar no processo de onboarding, apoiar e ajudar no uso da ferramenta, sugerir e analisar estratégias de conversão.
Oportunidade & Atividades
:
- Trabalhar diretamente com um dos fundadores
- Aprender de perto como funciona o dia a dia de uma startup em crescimento acelerado.
- Ajudar na construção do time de Apoio ao Cliente
- Fazer parte do founding team de uma startup de crescimento acelerado
- Estruturar estratégias de venda ao lado de grandes marcas
- Sugerir melhorias em processos internos e na experiência do cliente, tendo voz ativa dentro do time.
- Construir relacionamento próximo com times internos de Produto, CS e Tech, entendendo o ciclo completo de atendimento e sucesso do cliente
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