South America Supply Chain Management Operations Coordinator

Há 4 dias

São Paulo, São Paulo, Brasil DNV careers Tempo inteiro R$60.000 - R$120.000 por ano

DNV SCPA seeks to fill the South America SCM Operations Coordinator position. 

Supply Chain Management in DNV consist of assurance services (certification excluded) based on recognized standards (e.g. SEDEX – SMETA and SVA, RBA, SLCP, IFS GM) or customized protocols (e.g. Code of Conduct and Own Policies) aimed at assessing the compliance of organizations' suppliers base to defined requirements on social responsibility (covering any or all: labor rights, human rights, occupational health and safety, environment and ethics based on local laws and international standards), quality and/or food safety.

These services might include defining client-specific requirements and criteria for supplier qualification, evaluation, and monitoring; second-party activities; training programs for suppliers; and IT tool development to manage suppliers' evaluation and monitoring.

Working with us, you will have the opportunity to interact with a huge number of excellent professionals spread throughout the Americas region and worldwide. Here at DNV, we really make a difference.

Key tasks will include, but not be limited to:

  • Lead South America project analysts and auditors team, ensuring through them a high level of customer experience journey for operations activities (since project kick-off until final deliveries). Team project tasks to be monitored and supported may include:
    • Clear understanding of project scope, main activities and ability to present it at macro level for customers
    • Planning process in accordance with project specifications and internal requests, updating customer and internal CRM systems properly
    • Communicate continually with clients and auditors to confirm schedule and project milestones
    • Interface with DNV internal governance (bot regional and global)
    • Proper organization of project data and deliverables (CRM, reports, surveys, etc.)
    • Responsible to ensure final deliveries deadline control and customer satisfaction
    • Regular updating and control of datasets with information submitted from internal and external parties
    • Collection and review of company data, audit results, reports
    • Monitoring of auditors performance indicators 

       
  • Resources management:
    • Recruitment, selection, hiring, onboarding and qualification of auditors
    • Ensure compliance with internal procedures of handling auditors
    • Monitor capacity of current resources regarding current projects or new sales, supporting the team on allocation of consultants (FTE and auditors) to perform activities in high level of quality
  • Focal point for internal planning with other DNV offices
  • Focal point for finance:
    • Support during invoicing process, ensuring correct information available into internal systems
    • WIP

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