Snr Manager, Sales Operations
Há 2 dias
Job Description
This role will be based in São Paulo, Brazil.
Responsibilities
- Lead and develop a top-caliber international Sales Operations team, including supervising people managers in other geographies
- Act as an advisor to Sales Operations and cross-functional leadership by delivering data-driven recommendations to help optimize and scale processes and achieve strategic priorities
- Understand existing CRM and other systems' core processes and how emerging Go-To-Market motions may affect existing processes
- Scale repeatable processes by proactively identifying inefficiencies in existing workflows and mapping out specific actions to drive improvements
- Proactively identify opportunities to drive greater impact through centralization and lead projects to generate operational efficiency at scale, including systems enhancements, CRM audits, compensations flows, and process improvement around the account and opportunity management
- Work cross-functionally with GTM Operations, Sales, R&D, Strategic Finance, Compensation, and Marketing to help suggest and implement improvements to processes
- Serve as Chief of Staff to the global leader of the LSS Sales Operations organization, with up to 30% of capacity spent:
- Centrally coordinating and executing on global initiatives
- Organizing key meetings (weekly leadership meetings, quarterly town halls, offsites) and preparing agendas, materials, and follow-ups
- Managing budgeting and review processes for the organization
- Act as a de facto LSS Sales Operations leader in LinkedIn's São Paulo office, helping drive culture and serving as a mentor to individual contributors in the office
Basic Qualifications:
- BA/BS degree
- 6+ years' experience in a strategic or analytical role, including Consulting, Finance, Business Operations, Sales Operations, or similar
- 4+ years' experience with data analysis/modeling (Excel, SQL) and the ability to see beyond the numbers to drive sound decision-making
- 2+ years of management experience
- Proven track record of leading strategic and operational cross-functional initiatives in a high-growth, performance-focused environment
- Exceptional problem solving and analytical skills; demonstrated ability to structure complex problems, navigate challenging data sets, develop solutions, and craft high-quality executive presentations
- Strong communication skills written and verbal, including experience communicating with senior leaders
- Experience with D365, SFDC, and reporting tools like PowerBI and/or Tableau
- Highly collaborative style with strong influence skills
- MBA or advanced degree preferred (or equivalent work experience)
- Team leadership, coaching & communication
- Operational excellence skills
- Change management
- Collaboration
- Commercial & data-driven mindset
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