Customer Service Agent

Há 2 dias

Rio de Janeiro, Rio de Janeiro, Brasil Best Servicers of America Inc. Tempo inteiro US$7.000 - US$8.500 por ano

Customer Service Representative (Remote – Full Time)


Resumes must be submitted in English only.

Company Overview

Best Servicers of America
is a trusted provider of on-site service solutions, committed to enhancing brand image and customer satisfaction. We deliver accurate diagnostics, technical support, and follow-up service to ensure a superior customer experience. By aligning with our clients' systems and expectations, we dispatch qualified service technicians to resolve issues efficiently and professionally.

Position Summary

We are hiring a
Customer Service Representative
for a
full-time, remote
role. This position is focused on providing outstanding support to our clients and ensuring a seamless service experience from beginning to end.

Key Responsibilities

  • Manage inbound service calls and customer inquiries
  • Provide accurate information and support throughout the service process
  • Resolve customer issues in a timely and professional manner
  • Maintain a positive, empathetic, and professional attitude with customers
  • Follow up with customers to ensure satisfaction
  • Use internal systems and software to document calls and track service tickets

Qualifications

  • Proven experience in a customer service or customer support role
  • Strong communication and interpersonal skills
  • Ability to remain calm and focused under pressure
  • High attention to detail and strong problem-solving abilities
  • Proficiency in English (reading, writing, and speaking)
  • Good organizational and time management skills
  • Experience using customer service software and CRM systems
  • High school diploma or equivalent required

Technical & Work Environment Requirements

  • Fast and reliable computer (minimum
    8 GB RAM
    )
  • Headset with a microphone
    (no earbuds or AirPods)
  • High-speed internet (
    100 Mbps or faster
    )
  • Quiet work environment with no background noise
  • Two monitors/screens
    required for training (photos will be requested before the interview)

Work Schedule

  • Monday to Friday: 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM
  • Eastern Standard Time (USA)

Compensation

  • $850 USD/month
    via direct deposit (paid on the
    5th of each month
    )
  • Training/Probation Period (90 days):
    $700 USD/month

This salary is non-negotiable. Please apply only if this compensation meets your expectations.

What We're Looking For

We want individuals who are ready to grow with us long-term, bring a proactive attitude to the team, and are self-motivated to work independently from home.

  • Customer Support Agent

    1 dia atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Influx. Inc Tempo inteiro

    Influx builds full-service customer support teams that can flex and scale monthly.We enable companies of all sizes to deliver consistent and high-quality service 24/7.Our team is growing, and we are looking for highly competent Customer Service Agents for voice support.Job descriptionYou'll be tasked with answering customer questions.You'll need to be able...

  • Customer Support Agent

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Blaze Tempo inteiro

    **We are Blaze, the fastest growing casino in LATAM.**A great opportunity for an iGaming experienced Customer Service Agent with proven track record to join an exciting, growing group of passionate Internet professionals based all around the world.**Responsibilities**:- Identify and assess customers' needs to achieve satisfaction- Engage in conversation and...

  • Agente de Customer Success

    2 semanas atrás

    Rio de Janeiro, Rio de Janeiro, Brasil OEmprego Tempo inteiro

    Manter um relacionamento diário com as equipes de Costumer Experience, Financeiro e Operações para tratativa de ocorrências de atendimento;Realizar contato com parceiros para resoluções de ocorrências;Realizar suporte ao time referente as demandas do dia a dia;Compartilhar as informações relevantes de uso e feedback de clientes com times internos....

  • Analista De Customer Service

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Oemprego Tempo inteiro

    ANALISTA DE CUSTOMER SERVICE- Graduação completa em Administração, Relações Internacionais ou áreas afins;- Necessário experiência com atendimento ao cliente nacional e internacional;- Necessário conhecimento em exportação/legislação e condições de vendas internacionais;- Necessário inglês fluente e espanhol intermediário;- Desejável...

  • Customer Support Agent

    Há 6 dias

    Rio de Janeiro, Rio de Janeiro, Brasil EverHelp Tempo inteiro

    Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.EverHelp is a project in the...

  • Exceptional Customer Experience Specialist

    Há 6 dias

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerService Tempo inteiro R$30.000 - R$45.000

    Insurance Service AgentDeliver exceptional customer service and support to clients with our team as an Insurance Service Agent.Key Responsibilities- Manage client inquiries efficiently and effectively.- Provide accurate information regarding insurance products, coverage options, and policy details.- Assist clients with policy renewals, updates, and changes.-...

  • Senior Customer Service Representative

    Há 6 dias

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerSupport Tempo inteiro R$48.000 - R$64.000

    About this role:We're seeking a Customer Support Specialist for our German Desk. As a member of our team, you'll be responsible for handling customer inquiries via email and phone.This includes managing various customer inquiries, processing orders over the phone, coordinating with suppliers to address delivery delays, and communicating essential customer...

  • Customer Service Manager

    1 semana atrás

    Rio de Janeiro, Rio de Janeiro, Brasil Eleven HR Tempo inteiro

    Opportunity: Are you a dynamic and strategic thinker who possesses an impeccable command of the English & Spanish language? Do you excel in team leadership, customer interactions, and ensuring operational excellence? If these qualities resonate with you, we invite you to explore an exciting opportunity that has been tailor-made for your skill setPosition:...

  • Customer Service Representative

    Há 3 dias

    Rio de Janeiro, Rio de Janeiro, Brasil U Trust Insurance Agency LLC Tempo inteiro

    Overview U Trust Insurance Agency LLC is a leading trucking insurance agency serving clients across 31 states. With a strong commitment to excellence and customer satisfaction, we have built a reputation for providing top-notch insurance solutions and exceptional service. As a Customer Service Representative, you will play a vital role in delivering...

  • Customer Service Assistant

    Há 6 dias

    Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerService Tempo inteiro R$40.000 - R$70.000

    Customer Service AssistantWe are seeking a dedicated and results-driven Customer Service Assistant to join our team. In this role, you will play a key part in ensuring excellent customer service whilst complying with local regulations.Your main responsibilities will include:Ensuring that you work to departmental processes to provide excellent customer...