Customer Service Representative

1 semana atrás

San Salvador, Brasil InteLogix Tempo inteiro US$8.400 - US$84.000 por ano

Salary: $700 per month

Who we are:

At InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and commitment to excellence. 

Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.

What's the Role About?

If you like to solve problems and interact with people around the Globe, this is the career for you

In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.

  • Are you energetic, enthusiastic with an engaging personality?

  • Are you driven to deliver effective results while providing excellent customer service?

  • Do you have extraordinary communication skills?

What's it in for YOU?

  • Paid Training

  • Law Benefits

  • Paid Health and Life Insurance

  • Paid Time Off (vacation)

  • Referral Program

  • Opportunities for career growth

Responsibilities:

  • Respond via email to customer inquiries and update cases appropriately

  • Provide exceptional customer service by addressing inquiries, resolving complaints and guiding customers through solutions

  • Maintain a thorough understanding of products and policies to effectively assist customers

  • Accurately document customer interactions and transactions across all tools/platforms

  • Strive to exceed customer satisfaction goals and performance metrics

  • Continuously seek opportunities to improve the customer experience and streamline processes

  • Stay updated on product knowledge and industry trends to better assist customers

Qualifications:

What We Look for in Candidates:

  • Must be at least 18 years old

  • Intermediate English level

  • Strong written English communication skills

  • High School Diploma or GED

  • Schedule flexibility

  • Availability to work on-site

  • Computer skills

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