UX Leader – Sr Manager LATAM

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

Technology Product & Platform Management

Job Sub Function:

Technology Operations Support

Job Category:

People Leader

All Job Posting Locations:

São Paulo, Brazil

Job Description:

We are searching for the best talent for UX Leader – Sr Manager LATAM. JNJ Innovative Medicine, a key player in the healthcare industry and part of the Technology Group supporting commercial initiatives, is seeking a dynamic and experienced UX Leader to join our team in Brazil. As a global leader, we are dedicated to fostering innovation and delivering impactful solutions to improve patient outcomes.

Position Overview:

As the UX Leader for LATAM, you will play a pivotal role in shaping user experiences across all products within the JNJ Innovative Medicine portfolio. Collaborating closely with regional and teams, your responsibilities will extend beyond regional borders to ensure the implementation of best practices in UX experience design.

Key Responsibilities:

1. Strategic Leadership:

• Develop and implement UX strategies aligned with business objectives and user needs.
• Provide leadership in creating a user-centered design culture within the LATAM region.

2. In-depth knowledge of UX best practices, design thinking, and user research methodologies, including experience with:

• Creating personas, user journey maps, and conducting user interviews or surveys.
• Applying agile or lean UX methodologies in a product development environment.
• Conduct user research to gain deep insights into user behaviors, needs, and pain points.
• Analyze data to inform design decisions and iterate user experiences.

3. Cross-Functional Collaboration:

• Collaborate with product managers, developers, and other stakeholders to integrate UX processes into the product development lifecycle.
• Foster strong connections with global teams to ensure alignment with overarching UX goals and standards.

5. UX Design Best Practices:

• Define and champion UX design best practices, ensuring consistency across all products.
• Establish and maintain design guidelines, patterns, and libraries.

6. Prototyping and Testing:

• Lead the creation of interactive prototypes to test and validate design concepts.
• Conduct usability testing to gather feedback and refine designs accordingly.

7. Training and Development:

• Provide guidance and training to local teams to enhance UX capabilities.
• Stay abreast of industry trends and incorporate relevant advancements into the design process.

8. Web Content

• Facilitate comprehensive understanding and utilization of processes that guarantee integrity, compliance, and operational efficiency of the organization's campaign websites and web content, while ensuring alignment with digital strategy, security protocols, and brand guidelines to maximize user engagement and effectiveness

9. Stakeholder Communication:

• Effectively communicate UX strategies and design rationale to both technical and non-technical stakeholders.
• Collaborate with global counterparts to share insights and ensure a cohesive user experience.
• Proven ability to navigate cross-functional and global environments, fostering collaboration and alignment across distributed teams.

Qualifications:

• Proven experience in UX leadership roles, preferably within the healthcare or technology sector.
• Strong portfolio showcasing successful UX design projects.
• In-depth knowledge of UX best practices, design thinking, and user research methodologies.
• Excellent communication and collaboration skills.
• Ability to navigate cross-functional and global environments.
• Bachelor's or Master's degree in Human-Computer Interaction, UX Design, or related field.

If you are passionate about shaping innovative user experiences in the healthcare sector and possess the leadership skills to drive UX excellence across LATAM, we invite you to apply and be a part of our dynamic team at JNJ Innovative Medicine.

Required Skills:

Preferred Skills:

Business Case Modeling, Compliance Management, Developing Others, Empowering People, Human-Computer Interaction (HCI), Inclusive Leadership, IT Service Management (ITSM), Leadership, Product Knowledge, Product Lifecycle Management (PLM), Quality Assurance (QA), Resource Planning, Service Request Management, Software Development Management, Team Management, Technical Credibility, Technical Support, Technical Writing