Special Billing Analyst

Location -
São Paulo, Brazil - Hybrid]
Why You Should Join [Company Name]
At Industrial Scientific, we believe in delivering exceptional service through innovation, collaboration, and integrity. As a Special Billing Analyst, you'll play a key role in ensuring accurate and timely billing processes that directly impact customer satisfaction and financial performance. Join a team that values your attention to detail, problem-solving mindset, and commitment to excellence.

What You'll Do
As a Special Billing Analyst, you will support the billing operations by managing invoice submissions and resolving discrepancies to ensure smooth financial transactions. Your responsibilities will include:

• Submitting invoices through various customer portals
• Investigating and resolving invoice rejections or disputes
• Maintaining and updating Standard Operating Procedures (SOPs) for portal submissions
• Tracking and prioritizing invoices requiring portal action
• Securing necessary approvals and purchase orders for invoice processing
• Updating customer standards and collection queues in Oracle with relevant notes and status
• Researching and resolving payment discrepancies
• Processing credit card payments
• Managing Salesforce cases related to the Special Billing mailbox
• Generating and maintaining reports for special billing activities
• Communicating with customers via phone, email, or mail
• Collecting data and preparing monthly billing metrics
• Supporting additional administrative tasks as needed

What You Bring
Must-Have Qualifications

• Proficiency in English (written and verbal)
• Strong attention to detail and accuracy
• Effective communication and interpersonal skills
• Excellent organizational and time management abilities
• Analytical thinking and problem-solving skills
• Ability to collaborate in a team-oriented environment
• Comfort working in fast-paced or high-pressure situations

Preferred Qualifications

• Experience with Oracle billing systems
• Familiarity with Salesforce
• Associate degree in a business-related field
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint

What You'll Get
We offer a supportive and inclusive work environment where your contributions are valued. Benefits may include:

• Competitive compensation
• Flexible work arrangements (remote/hybrid options)
• Paid time off and holidays
• Health, dental, and vision insurance
• Professional development and training opportunities
• Parental leave and family support programs
• Employee wellness initiatives
• Opportunities for career growth within a global organization

Fortive Corporation Overview
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Industrial Scientific
Industrial Scientific designs and manufactures gas detection products and solutions that protect workers from hazardous conditions around the world. Since our beginnings in 1985, we have pioneered numerous technologies, including the first 3-gas detector, 6-gas detector, wireless gas detector, and even the first gas detector to be included on a NASA space shuttle.Today, we continue to innovate and expand our hardware and software offerings to equip the connected workers of the future. Our latest solutions make it possible to see and respond to hazards in real time, bringing us one step closer to our vision of ending death on the job by 2050.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at

Industrial Scientific designs and manufactures gas detection products and solutions that protect workers from hazardous conditions around the world. Since our beginnings in 1985, we have pioneered numerous technologies, including the first 3-gas detector, 6-gas detector, wireless gas detector, and even the first gas detector to be included on a NASA space shuttle.Today, we continue to innovate and expand our hardware and software offerings to equip the connected workers of the future. Our latest solutions make it possible to see and respond to hazards in real time, bringing us one step closer to our vision of ending death on the job by 2050.

We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us